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In Earthlink web mail, when I print an email the body of the email is in some kind of code or symbols. But not in Explorer

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The header of the email prints fine but the text or body of the email is in some kind of code or a jumble of symbols

The header of the email prints fine but the text or body of the email is in some kind of code or a jumble of symbols

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You could try the reset described here, but that probably won't help you.
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Probably caused by this Bug in Firefox.
https://bugzilla.mozilla.org/show_bug.cgi?id=454532
(Please don't comment in that Bug report unless you can provide a patch to fix the problem.)
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html