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PDF Links Not Opening

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  • Mbohovái ipaháva Kiki

Anabananalisa
Anabananalisa
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Hi, I am having an issue in mobile on iPhone 13 mini where I am trying to view a PDF (a bill so I can’t share the link) and it just opens to a about:blank page that says:

“Your bill is almost ready. Please wait.

Are you using a Chrome browser? Check your browser’s Downloads folder for a PDF of your bill.”

I wait and nothing happens. When I try in chrome it opens immediately in another tab (and doesn’t go to the downloads folder funny enough).

It isn’t in my downloads folder here either.

I don’t think it’s the site since it works in chrome.

I tried turning off pop up blocker, clicking the link again, and it didn’t change anything.

I also notice it is labeling the blank page as an insecure connection. It is from my city electric company so that wouldn’t be likely.

Thank you

Hi, I am having an issue in mobile on iPhone 13 mini where I am trying to view a PDF (a bill so I can’t share the link) and it just opens to a about:blank page that says: “Your bill is almost ready. Please wait. Are you using a Chrome browser? Check your browser’s Downloads folder for a PDF of your bill.” I wait and nothing happens. When I try in chrome it opens immediately in another tab (and doesn’t go to the downloads folder funny enough). It isn’t in my downloads folder here either. I don’t think it’s the site since it works in chrome. I tried turning off pop up blocker, clicking the link again, and it didn’t change anything. I also notice it is labeling the blank page as an insecure connection. It is from my city electric company so that wouldn’t be likely. Thank you
Mba’erechaha japyhypyre oñondivegua

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Kiki
Kiki
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Mozilla Mba’apoharakuéra
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Hi Anabananalisa,

That looks like a webcompat bug to me. Can you share the domain (not the bill link) where you got the PDF?

¿Imba’eporãva?

Anabananalisa
Anabananalisa Porandu apoha
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Hi Kiki, yep. It’s https://www.pge.com/

¿Imba’eporãva?

Kiki
Kiki
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Mozilla Mba’apoharakuéra
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I can't even enter the site from Firefox desktop. If you're a user of their service, I suggest reaching out to them to let them know that their website isn't working on Firefox.

¿Imba’eporãva?

Eporandumína

Nde eikéke nde mba’etepe embohovái hag̃ua ñe’ẽmondo. Ikatúpa, emoñepyrũ peteĩ porandu, ndereguerekói gueteriramo nemba’ete.