unable to send or receive emails on Thunderbird
I have Thunderbird on my windows 10 laptop and it works fine. I installed Thunderbird on my new windows 11 laptop and I can't get Thunderbird to add my account. When I fill out the set up an existing email account dialog and enter my password, it says, Found settings in Mozilla ISP database. That didn't work. I tried manual configuration, it says Thunderbird failed to find the settings for your email account. I was able to set up my account in Outlook and I can send and receive emails. I am also able to use CenturyLink webmail. I turned off malware/vpn.
Opaite Mbohovái (1)
The simplest solution is copy the profile on the windows 10 machine and paste it into the windows 11 machine.
Here is the link for moving a profile in Windows when installed in default location:
https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer
here is the info in brief steps:
- ensure thunderbird is NOT running on old machine
- enter %appdata% in search window on task bar and press Enter key
- this should open windows file explorer in Appdata\roaming folder
- highlight the Thunderbird folder and copy to external media
- ensure thunderbird is installed on second computer and NOT running
- enter %appdata% in search window on task bar and press Enter key
- you should be in Appdata\roaming folder , copy&paste the exported Thunderbird folder there. This may prompt to overwrite an existing folder of same name. allow it
- start thunderbird and all should be there
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