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Kuaave
Ko téma oñeñongatúma. Ejapo porandu pyahu eikotevẽramo pytyvõ.
Oĩporãmava Ñongatupyre

Thunderbird crashing as soon as it opens

Thunderbird Apañuái ñemoĩporã
Gil Barros ombohovái Ojapo 6 ary
Gil Barros
Gil Barros

Since yesterday my Thunderbird is crashing right after it opens. Just a few seconds after it loads, it crashes and the Mozilla Crash Reporter comes up. I'm on a Mac OS 10.13.6 and have the latest version of Thunderbird.

Crash ID is: bp-9d476fe2-c377-4f9c-9908-b7fa80200924

I just erased all my profile files, trashed the Application that was in my machine and installed a new one from scratch. It worked for a few hours but crashed again. Opening in Safe Mode gives the same result.

Since yesterday my Thunderbird is crashing right after it opens. Just a few seconds after it loads, it crashes and the Mozilla Crash Reporter comes up. I'm on a Mac OS 10.13.6 and have the latest version of Thunderbird. Crash ID is: bp-9d476fe2-c377-4f9c-9908-b7fa80200924 I just erased all my profile files, trashed the Application that was in my machine and installed a new one from scratch. It worked for a few hours but crashed again. Opening in Safe Mode gives the same result.

Opaite Mbohovái (2)

sfhowes
sfhowes

Ñemoĩporã poravopyre

Do the suggestions offered here make any difference:

https://support.mozilla.org/en-US/questions/1190410#answer-1040014

It may be sufficient to start once in safe mode to clear the font cache.

Gil Barros
Gil Barros Porandu apoha

Thanks sfhowes, it looks like it solved the problem! I reset the font database and now it doesn't crash anymore.