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How do I prevent automatic updates?

A few weeks ago my installation of Thunderbird on my Windows 10 laptop was version 151. I want to stop it from being updated, and I asked AI for help. It suggested the fo… (Máis información)

A few weeks ago my installation of Thunderbird on my Windows 10 laptop was version 151. I want to stop it from being updated, and I asked AI for help. It suggested the following:

1. Create a directory named "distribution" and locate it as follows: C:\Program Files\Mozilla Thunderbird\distribution. 2. Within that directory, I was asked to create a file named "policies.json" and I did so. 3. Within that file, I was asked to place the following: {

 "policies": { 
     "DisableAppUpdate": true 
  } 

} and that's what I did.

When I had a look under Settings > Update, there was a note to say that updates have been prevented by the administrator. (That would have been the effect of what I just did.) That was a few weeks ago.

So, when I looked at my version number today, I saw that my version is now 152. It had updated, and the directory and file I created are now no longer present.

It seems that the update process deletes anything that shouldn't be there and doesn't trouble itself with the file I created.

How do I stop Thunderbird from updating my installation?

Resolto 3

Thunderbird screwed after attempted update.

Hi! I'm hoping you can help me! I use Thunderbird, and have for many years, and I love it. My computer is on its last legs, and I'm trying to save up for a new one, but, … (Máis información)

Hi! I'm hoping you can help me! I use Thunderbird, and have for many years, and I love it. My computer is on its last legs, and I'm trying to save up for a new one, but, yesterday I did something possibly stupid... (yeah, I know, you NEVER get people asking for help who've done stupid things, so this will be unusual... lol). Anyway... I turned my computer on and got a popup saying that my Thunderbird needs an update and it's been a while since I updated, so I hit OK on the update... Well, my arsehole of a computer chose that exact minute to shit itself and die. When I tried restarting it, my Thunderbird no longer works. Now I have a popup with a big red X that says "The installation seems to be corrupt. Please check your hardware and disk setup and/or re-install." Can you help me? I desperately need to check my email and have one I need to send. I don't know what to do. I've also got YEARS worth of emails sitting in the system, so I can't risk losing them, either. Please help. L.

Resolto 3

Problem in Updating Thunderbird V17.0.9 to most current

I have changed the website hosting company from my previous one to scalahosting.com, which in turn appears to be using grok.viawebhost.com as their mailserver. I was a us… (Máis información)

I have changed the website hosting company from my previous one to scalahosting.com, which in turn appears to be using grok.viawebhost.com as their mailserver.

I was a user of Eudora 7.1 for many years, but because of this change of hosting company, the Eudora email program would not connect to the Scalahosting site.

Thus I was forced to change to Thunderbird. After reading several webposting on this matter, I found and uploaded V17.0.9 and proceeded to convert the Eudora email, filters and addresses to the Thunderbird format.

This was not an easy task, and even with Google's AI assistance, I had to restart several times, but as of today - mid-Jun I have now completed the task of cleaning up all the email, installing the correct headers, etc that allows the Thunderbird program to open and correctly display all of those email without any problems.

I further cleaned up and corrected all of the Eudora filters to the TB format and now have those filters in TB to be able to be installed and correctly are accepted by the TB program.

Like wise with the contact addressee that were in the Eudora NNdbase.nnt file were cleaned up and correctly installed in the TB program.

However, the current status of the TB program is that it does not seem to be able to connect to the Scala Webhosting email site at grok.viawebhost.com. Enclosed is a pic of the supposed correct set up for the STMP at Port 465.

The other Port info from Scala is: POP3 - 995 (SSL) IMAP - 993 (SSL)

But I am not sure what else I need to do to correctly set up this older version so that I can start the collection process of the most recent emails sitting in the mailserver.

Further, it was suggested that I need to update the TB V17.0.9 to the most recent V151 by following the below sequence of updates:

According to Mozilla Support Documentation, this is the exact, official sequence to migrate safely from a legacy version:

Step 1: Run V24.8.0 (32-bit) (This updates the raw database schema out of V17. Upgrades the raw Mbox structures.)

Step 2: Run V45.8.0 (32-bit) (Stabilizes the folder indexing schema.)

Step 3: Run V52.9.1 (32-bit) (The final 32-bit staging version.60.9.1 (64-bit). Migrates the architecture to 64-bit processing.)

Step 4: Run V60.9.1 (This is the critical gatekeeper version required to unlock modern automatic profile conversion).

Step 5: Run V78.14 (This shifts the mail indexing formats).

Step 6: Run V102.15.1 (This modernizes the folder structure configurations).

Step 7: Final jump to V151.0.1 (Updates the background engine to current web standards).


I am looking any advice or suggestions from the Community that can assist me in completing this conversion to the TB program and get it fully functional so I can connect to the Scala Hosting mailserver.

Many thanks in advance for your assistance.

/s/ James T Saint

Open 4

Different versions preventing migration

I'm up to date on Windows 10 with version 151.0.1 of Thunderbird. My preference is to discontinue using Windows and move to Linux Mint. The Software Manager in Mint insta… (Máis información)

I'm up to date on Windows 10 with version 151.0.1 of Thunderbird. My preference is to discontinue using Windows and move to Linux Mint. The Software Manager in Mint installs and manages Thunderbird updates. I like the idea of Mint managing my software. However, the latest version is 140.11.1esr. Consequently, moving my data from Windows to Mint is not possible. A profile problem is flagged.

I've switched off automatic updates. I'm wondering how long it will take Linux Mint to catch up to v150. One solution is to install v150 independent of the Mint software manager, but I'd rather not do that. I'm wondering if there are any workarounds.

Open 1

Having problems updating Thunderbird to the latest version.

I am currently using Thunderbird version 140.10.2 esr. (32bit) I understand that to latest version is 150. I also understand that, from version 145, Microsoft Exchange ac… (Máis información)

I am currently using Thunderbird version 140.10.2 esr. (32bit) I understand that to latest version is 150. I also understand that, from version 145, Microsoft Exchange accounts are supported natively by Thunderbird.

I am using a generic desktop PC running Windows 10 Pro (22H2)

I am having difficulties with an Exchange account using the OWL add on.

I would like to upgrade my Thunderbird to the latest version and use the native support for Exchange accounts. I would also, if possible, like to upgrade to a 64bit version.

When I follow the instructions (Help/Update Thunderbird) the pop up reports that 'Thunderbird is up to date'.

I can't see a way forward at present, can someone assist please.

Open 8 18

2 140esr updates in a week wiped out of all my accounts and emails - Thunderbird profile (win10)

Twice in one week a complete wipeout of all my accounts and emails, hours spent restoring my information after the first update, now a second one, do you do not care abo… (Máis información)

Twice in one week a complete wipeout of all my accounts and emails, hours spent restoring my information after the first update, now a second one, do you do not care about the users of this product? and you wonder why you don't get donations when you wipe out everything and give NO instructions on how to avoid all this. Where is the version hidden?

Open 8 108

ich möchte mein Tunderbird Konto wieder einrichten, ich hatte es geupdatet und seit dem geht es nicht mehr

Ich habe ein Update von meinem Tunderbird Konto gemacht. Meine Software ist Windows 10. nun habe ich keineUnterlagen mehr. Was soll ich tun. bitte um Hilfe. Bin bereits82… (Máis información)

Ich habe ein Update von meinem Tunderbird Konto gemacht. Meine Software ist Windows 10. nun habe ich keineUnterlagen mehr. Was soll ich tun. bitte um Hilfe. Bin bereits82 Jahre alt und habe keine Hilfe.

Open 5 108

Artifacts have appeared within the program.

link text Artifacts have appeared within the program. Everything works fine in other programs. This appeared after the last update. Judging by the picture, it's possible … (Máis información)

link text

Artifacts have appeared within the program. Everything works fine in other programs.

This appeared after the last update. Judging by the picture, it's possible some of your icons are broken.

Please fix this. I can't use the program now.

Resolto 2 81

Update T-bird from an US version to a French one without losing data

Hi, The question is in the title. I have imported my Outlook data in this 32-bits version (updated to 140.7) . I would like to keep them in a 64-bits version (147). I did… (Máis información)

Hi, The question is in the title. I have imported my Outlook data in this 32-bits version (updated to 140.7) . I would like to keep them in a 64-bits version (147). I didn't find the solution. Thank you for helping me. Michael.

Open 20 260

Update T-bird from an US version to a French one without losing data

Hi, The question is in the title. I have imported my Outlook data in this 32-bits version (updated to 140.7) . I would like to keep them in a 64-bits version (147). I did… (Máis información)

Hi, The question is in the title. I have imported my Outlook data in this 32-bits version (updated to 140.7) . I would like to keep them in a 64-bits version (147). I didn't find the solution. Thank you for helping me. Michael.

Bloqueado 1 156