Thunderbird Community Forum

I have saved my emails in the local folders, which is in my second drive (D Drive), I added extra folders named them as per year and in those folders per month. It shows the size of each folder amount of data but, nothing is there. I notice this when my C drive got corrupted and I had to reinstall windows 10 again. I did not reformat the D: Drive because there was nothing wrong with the drive. It used to be so easy in the pass to save emails. What is happening?

Thank you for any assistants in the future.

Victor Nassar

11/1 I had dozens of folders, thousands of e-mail, and probably two dozen rules. It was all gone. I restored connection with my vendor's IMAP server and after a day of downloading everything. It took so long I never was able to work. 11/2 I brought up Thunderbird to see what looked like a full Inbox, but no folders. I also had my rules restored. Again, several thousand e-mail had to be downloaded, since only their subjects displayed but no content when any message was clicked. 11/3 I was unable to work, so today 11/4 I opened Thunderbird to see my account with profile details (server info, etc), but no folders, e-mail, nor rules, but no response when I try to download e-mail. Testing the server link succeeds. I do not understand some of these articles on profile, since I have nothing they seem to refer to. I think I see a profile (original???), but Thunderbird doesn't seem to. Account is complete...

I am still running Windows 10, but as of yesterday every time I open Thunderbird it resets my settings and spends hours re-downloading every email that I have. It constantly tells me that the connection to the server has failed and that all my passwords are wrong. Nothing is wrong with the server and none of my passwords are incorrect. After about 2 hrs, it completely re-downloads every email (I have multiple accounts) and I can continue to work like nothing was ever wrong in the first place. However, if I close out the program, it starts all over again. It randomly picks an email account and requires that I start from scratch and reset them up. Other times they are there like nothing happened. I have restarted my computer multiple times, it continues to do this.

I was not able to boot up my Thunderbird email client and had to reload it. But after I got it going, I realized there are many missing folders, and there is a lot of missing messages in my "sent" folder. Why?