Showing questions tagged:

Phantom Spam folder stuck in Trash

I somehow have a Spam folder stuck in Trash. This can of course be removed if I manually empty Trash, but respawns automatically when I restart TB. I've made sure that th… (Máis información)

I somehow have a Spam folder stuck in Trash. This can of course be removed if I manually empty Trash, but respawns automatically when I restart TB. I've made sure that the "real" Spam folder is pointed to correctly in Account Settings.

How can I safely (and persistently) remove this phantom Spam folder? Thanks in advance.

Open 1

Most of the old messages are not showing up on new computer

I am transferring thunderbird to a new computer. I copied the Thunderbird profile from the old computer to the new computer but most of the old messages are not showing … (Máis información)

I am transferring thunderbird to a new computer. I copied the Thunderbird profile from the old computer to the new computer but most of the old messages are not showing up. I uninstalled thunderbird from the new computer and reinstalled it and again copied the old profile but still the old messages are not there. How can I get them on the new computer?

Solved 5

IMAP: Moving messages to Local Folders does not delete them from Gmail

Hello, I would like to understand how to configure Thunderbird with IMAP accounts so that moving messages to Local Folders automatically removes them from the mail server… (Máis información)

Hello,

I would like to understand how to configure Thunderbird with IMAP accounts so that moving messages to Local Folders automatically removes them from the mail server.

I am currently experiencing this issue with Gmail.

1. Manual message moving

When I manually move an email from the Gmail Inbox to a Thunderbird Local Folder, the message is successfully moved locally. However, on the Gmail server, the message remains in the Inbox and is marked as read instead of being deleted.

2. Automatic message filters

I have configured message filters in Thunderbird to automatically move certain incoming emails to Local Folders.

The messages are successfully moved to the specified Local Folders, but instead of being deleted from Gmail, they appear to be archived and remain on the server.

Expected behavior:

- When I manually move an email from an IMAP folder to a Local Folder, it should be removed from the mail server. - When a message filter moves an email to a Local Folder, it should also be removed from the mail server. - Messages moved to Local Folders should retain their original read/unread status.

My questions:

1. How should Thunderbird be configured to achieve this behavior? 2. Are there specific settings for deleting messages from an IMAP server after moving them to Local Folders? 3. Does Gmail require additional IMAP configuration to ensure that moved messages are actually deleted rather than archived? 4. Is there a recommended way to configure message filters for this purpose?

My goal is to use Thunderbird Local Folders for storing emails while removing the original messages from the Gmail server to free up storage space.

Thank you for your help.

Open 1

Unable to write the emakil to the mailbox - JUST ONE OF MANY ACCOUNTS

The email from ALL of my other active accounts (7 or 8 of them) all download fine. Only ONE account throws off the Unable to Write Email to the Mailbox! I have rebooted, … (Máis información)

The email from ALL of my other active accounts (7 or 8 of them) all download fine.

Only ONE account throws off the Unable to Write Email to the Mailbox!

I have rebooted, I have compacted folders, I have repaired the folder - same result. Only ONE of my numerous emails fails to download messages.

ALL of the email databases are in the same subdirectory that Thunderbird (obviously) has complete read/write access to.

What now???

Open 1

How to stop ??? in messages

Since updating to the latest versions of TB I keep seeing ??? in messages. When I search in Firefox it says to change message encoding using an option under the view menu… (Máis información)

Since updating to the latest versions of TB I keep seeing ??? in messages. When I search in Firefox it says to change message encoding using an option under the view menu. But I can't find such an option.

Can someone please tell me how to fix this?

Thanks.

Open 3

Update crashed program and it only loads Xfinity now...Will deleteing it and re-downloading it lose all my contacts and information? d

Downloaded Thunderbird update and program now opens to Xfinity but no updated emails... Can I remove and re-install it without losing all my previous emails and contacts?… (Máis información)

Downloaded Thunderbird update and program now opens to Xfinity but no updated emails... Can I remove and re-install it without losing all my previous emails and contacts? Or is there any better fix?

  • NOTE* It's Version 158.0...
Solved 1 1

I am having problems sending email form my account, info@smartpointproducts.ca.

I am having problems sending email form my account, [redacted]@smartpointproducts.ca. I login successfully and the program responds saying the account has been successful… (Máis información)

I am having problems sending email form my account, [redacted]@smartpointproducts.ca. I login successfully and the program responds saying the account has been successfully registered however, it still refuses to send emails from this account.

Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) . Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

Open 1 1

Having problems sending emails (locked duplicate)

I have no problem receiving emails on this account [redacted]@smartpointproducts.ca however sending or replying doesn't work it's not the passwords here's my SMTP server … (Máis información)

I have no problem receiving emails on this account [redacted]@smartpointproducts.ca however sending or replying doesn't work it's not the passwords here's my SMTP server settings screenshot below.

Locked 1

Error synchronizing with Google Calendar

I have my Google Calendar added through the network/gmail account process. I can see the events from my Google cal in TBird. When I accept an invite that came into my ema… (Máis información)

I have my Google Calendar added through the network/gmail account process. I can see the events from my Google cal in TBird. When I accept an invite that came into my email in TB, it gets added to the TB calendar but never syncs back to my Google cal. Looking at the Error Console, I keep getting "Server Replied with 500"' errors (full error code is below).

I already tried all the online steps - delete/add calendar, clear password, reset OAuth token, still get the same issue.

calendar: [calCachedCalendar] Unable to perform playback action add to the server, will try again next time (longnumbersequence,[Exception... "Server Replied with 500" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/CalDavCalendar.sys.mjs :: onOperationComplete :: line 580" data: no]) CalCachedCalendar.sys.mjs:570:20

Solved 1

Thunderbolt AI - Can I use it?

I understand Thunderbolt AI is available. Can I use it as an ordinary Thundermail user to ash questions just like I would ask a question of ChatGPT etc? If so, how do I… (Máis información)

I understand Thunderbolt AI is available. Can I use it as an ordinary Thundermail user to ash questions just like I would ask a question of ChatGPT etc? If so, how do I install (Windows 11, Android) and get started?

Open 2

Thunderbird

Hello, in Thunderbird I would like to set up my own acknowledgment of receipt for incoming mails. How can I do that? (In the forum I only found the setting that I get a r… (Máis información)

Hello, in Thunderbird I would like to set up my own acknowledgment of receipt for incoming mails. How can I do that?

(In the forum I only found the setting that I get a receipt.)

Thank you in advance for your help

Open 3

Issue migrating to Graph API

Hello, I'm moving to Graph from EWS and have followed the instructions at: https://support.mozilla.org/en-US/kb/microsoft-ews-graph-migration I get through to screen that… (Máis información)

Hello,

I'm moving to Graph from EWS and have followed the instructions at: https://support.mozilla.org/en-US/kb/microsoft-ews-graph-migration

I get through to screen that offers Graph API as an option, alongside IMAP, POP3 etc, and click on Graph API which directs me to my browser to log in to my email service (via GoDaddy). I log in successfully which takes me to the Thunderbird 'You're All Set' screen saying the account has been securely connected to Thunderbird and therefore ok to close that screen.

Back on Thunderbird it then progresses but returns with "Authentication Error - unable to log in at server. Probably wrong configuration, username or password".

The username and password are correct, and there aren't any other options available when editing/manually configuring the connection...so at a dead end, alas.

Any pointers much appreciated!

Open 6 4

How to get rid of the account wizard?

There used to be an option before, but now it just always pops up. It is never useful for me and constantly switching to offline mode or using some other account first is… (Máis información)

There used to be an option before, but now it just always pops up. It is never useful for me and constantly switching to offline mode or using some other account first is a pain. There is no button to continue manually.

Solved 2

Charge Priority for an email in Thunderbird for Mac

How do I Charge Priority for an email in Thunderbird for Mac? That function is greyed out. What is the fix or workaround? I have version 158.0, do I need a newer version?… (Máis información)

How do I Charge Priority for an email in Thunderbird for Mac? That function is greyed out. What is the fix or workaround? I have version 158.0, do I need a newer version?

Open 1

Wanadoo Installation

Hi, I would like to install Thunderbird on my computer to connect it to my Wanadoo account. What are the settings: IMAP, ...? I also want to install the folder structure … (Máis información)

Hi, I would like to install Thunderbird on my computer to connect it to my Wanadoo account. What are the settings: IMAP, ...? I also want to install the folder structure on another drive to avoid loading my system drive. What other things should I be careful about to avoid making mistakes or wrong settings or security ? Eventually, I would also like to add another Gmail account or another provider. Thanks in advance

Open 2