Upgrading To Version 136
I am using windows 11 and have Thunderbird version 128 installed. How do I upgrade to version 136?
Thanks
I am using windows 11 and have Thunderbird version 128 installed. How do I upgrade to version 136?
Thanks
What is Thunderbird Windows MSIX package thunderbird-MSIX - 1.0 ??? Is this keeping TB from updating?
After upgrading to latest version the ability to create folders and subfolders for my email has disappeared. Please restore this feature.
After Update 128.8.1esr installed on 3/19.2025, I cannot receive or send messages. Worked fine in the morning on 3/19 and after update I get nothing. I have an AOL acco… (Máis información)
After Update 128.8.1esr installed on 3/19.2025, I cannot receive or send messages. Worked fine in the morning on 3/19 and after update I get nothing. I have an AOL account for my email. I can get my email by going through the AOL internet site, but nothing through Thunderbird. The previous update was 128.8.0esr installed on 3/7/2025, and that worked fine.
[The documentation](https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_finding-your-profile-without-opening-thunderbird) says that my prof… (Máis información)
[The documentation](https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_finding-your-profile-without-opening-thunderbird) says that my profile should be at `home/[user]/.thunderbird`. It is not there.
In settings the "Open Directory" button does nothing (cursor spins and then nothing happens).
In `about:profiles` I see the profile listed at `/home/[user]/.thunderbird/[XXX]`. That folder does not exist (so far as I can tell (I have hidden files turned on). The _Local Directory_ version _does_ exist (`/home/[user]/.var/app/org.mozilla.Thunderbird/cache/thunderbird/[XXX]`)
What's going on? Am I doing something wrong?
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about:profiles
Application Basics
Name: Thunderbird Version: 128.8.1esr Build ID: 20250317192722 Distribution ID: thunderbird-flatpak
Update Channel: esr User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:128.0) Gecko/20100101 Thunderbird/128.8.1 OS: Linux 6.11.0-19-generic #19~24.04.1-Ubuntu SMP PREEMPT_DYNAMIC Mon Feb 17 11:51:52 UTC 2 OS Theme: Yaru-dark / Yaru
Multiprocess Windows: 0/0 Fission Windows: 0/0 Enabled by default Remote Processes: 1 Enterprise Policies: Inactive Google Location Service Key: Missing Google Safebrowsing Key: Missing Mozilla Location Service Key: Missing Safe Mode: false Memory Size (RAM): 31.1 GB Disk Space Available: 709 GB
Mail and News Accounts account1: INCOMING: account1, , (imap) outlook.office365.com:993, SSL, OAuth2 OUTGOING: , smtp.office365.com:587, alwaysSTARTTLS, OAuth2, true
account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
Libraries
Library Status Expected minimum version Version in use Path
RNP (OpenPGP) OK 0.17.1 0.17.1.MZLA.128.8.1esr.botan /app/lib/thunderbird/librnp.so
OTR Failed to load. OTR chat encryption will not work. - - -
Calendar Settings
Home
Name Value
Name: Type: storage Disabled: true Username: URI: Refresh Interval: Read-only: Suppress Alarms: Cache Enabled: iMIP Identity: id1 iMIP Disabled: iMIP Account: Organiser Id: Force Email Scheduling: Popup Alarms Supported: Alarms on Invitation Supported: Max Alarms Per Event: Attachment Supported: Max Categories: Privacy State Supported: Priority Supported: true Event Supported: Task Supported: Local Time Supported: UTC/GMT Supported: Auto-Scheduling Supported:
Crash Reports for the Last 3 Days
Remote Processes
Type: Count
Isolated Web Content: 1
Add-ons
Name Type Version Enabled ID
Language: English (GB) locale 128.8.20250317.192722 true langpack-en-GB@thunderbird.mozilla.org
Language: English (US) locale 128.8.20250317.192722 true langpack-en-US@thunderbird.mozilla.org
System theme — auto theme 1.3 true default-theme@mozilla.org
Dark theme 1.3 false thunderbird-compact-dark@mozilla.org
Light theme 1.3 false thunderbird-compact-light@mozilla.org
Security Software
Type: Name
Antivirus: Antispyware: Firewall:
Legacy User Stylesheets
Active: false Stylesheets: No stylesheets found
Graphics
Features Compositing: WebRender Font Visibility Debug Info: Linux Unknown - ID=org.fr Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: outOfProcess: false
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GL_ARB_shader_texture_lod GL_ARB_shader_viewport_layer_array GL_ARB_shading_language_420pack GL_ARB_shading_language_include GL_ARB_shading_language_packing GL_ARB_spirv_extensions GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map_array GL_ARB_texture_filter_anisotropic GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ATI_blend_equation_separate GL_ATI_texture_float GL_EXT_EGL_image_storage GL_EXT_EGL_image_storage_compression GL_EXT_EGL_sync GL_EXT_abgr GL_EXT_blend_equation_separate GL_EXT_debug_label GL_EXT_demote_to_helper_invocation GL_EXT_depth_bounds_test GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_memory_object GL_EXT_memory_object_fd GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_pixel_buffer_object GL_EXT_polygon_offset_clamp GL_EXT_provoking_vertex GL_EXT_semaphore GL_EXT_semaphore_fd GL_EXT_shader_framebuffer_fetch GL_EXT_shader_framebuffer_fetch_non_coherent GL_EXT_shader_integer_mix GL_EXT_shader_samples_identical GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_sRGB GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_decode GL_EXT_texture_shadow_lod GL_EXT_texture_shared_exponent GL_EXT_texture_snorm GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_EXT_vertex_attrib_64bit GL_IBM_multimode_draw_arrays GL_INTEL_blackhole_render GL_INTEL_conservative_rasterization GL_INTEL_performance_query GL_INTEL_shader_atomic_float_minmax GL_INTEL_shader_integer_functions2 GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_KHR_context_flush_control GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_KHR_texture_compression_astc_ldr GL_KHR_texture_compression_astc_sliced_3d GL_MESA_framebuffer_flip_y GL_MESA_pack_invert GL_MESA_shader_integer_functions GL_MESA_texture_const_bandwidth GL_MESA_texture_signed_rgba GL_NV_alpha_to_coverage_dither_control GL_NV_compute_shader_derivatives GL_NV_conditional_render GL_NV_copy_image GL_NV_depth_clamp GL_NV_fragment_shader_interlock GL_NV_packed_depth_stencil GL_NV_texture_barrier GL_OES_EGL_image GL_S3_s3tc WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear WEBGL_compressed_texture_astc WEBGL_compressed_texture_etc WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Window Protocol: wayland Desktop Environment: ubuntu:gnome Target Frame Rate: 60
GPU #1 Active: Yes Description: Mesa Intel(R) Graphics (RPL-S) Vendor ID: 0x8086 Device ID: 0xa780 Driver Vendor: mesa/iris Driver Version: 24.3.4.0 RAM: 0
GPU #2
Diagnostics AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: skia CMSOutputProfile: Empty profile data Display0: 2560x1440@60Hz scales:1.000000|1.000000 DisplayCount: 1 Window Device Pixel Ratios: 1 Font Visibility Debug Info: Linux Unknown - ID=org.fr WebGPU Default Adapter: [object Object] WebGPU Fallback Adapter: [object Object]
Decision Log HW_COMPOSITING: available by default OPENGL_COMPOSITING: available by default WEBRENDER: available by default WEBRENDER_COMPOSITOR: disabled by default: Disabled by defaultblocklisted by env: Blocklisted by gfxInfoblocked by runtime: Cannot be enabled in release or beta WEBRENDER_PARTIAL: available by default WEBRENDER_SHADER_CACHE: disabled by default: Disabled by default WEBRENDER_OPTIMIZED_SHADERS: available by default WEBRENDER_ANGLE: available by defaultunavailable by env: OS not supported WEBRENDER_DCOMP_PRESENT: available by defaultdisabled by user: User disabled via prefunavailable by env: Requires GPU processunavailable by runtime: Requires ANGLE WEBRENDER_SCISSORED_CACHE_CLEARS: available by default WEBGPU: available by defaultblocked by runtime: WebGPU cannot be enabled in release or beta X11_EGL: available by default DMABUF: available by default HARDWARE_VIDEO_DECODING: available by default HW_DECODED_VIDEO_ZERO_COPY: available by default VP8_HW_DECODE: available by defaultBlocklisted; failure code BLOCKLIST_FEATURE_FAILURE_VIDEO_DECODING_MISSING VP9_HW_DECODE: available by default DMABUF_SURFACE_EXPORT: blocked by default: Blocklisted by gfxInfo BACKDROP_FILTER: available by default CANVAS_RENDERER_THREAD: available by default ACCELERATED_CANVAS2D: available by default H264_HW_DECODE: available by default AV1_HW_DECODE: available by default REMOTE_CANVAS: disabled by default: Disabled via prefunavailable-no-gpu-process by env: Disabled without GPU processblocked by runtime: Platform not supported
Crash Guard Disabled Features
Workarounds
Failure Log
Media
Audio Backend: pulse-rust Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): 66.64ms (46.57)
Output Devices
Name Group Vendor State Preferred Format Channels Rate Latency
Built-in Audio Digital Stereo (HDMI) /devices/pci0000:00/0000:00:1f.3/sound/card0 Intel Corporation Enabled All default: F32LE, support: S16LE S16BE F32LE F32BE 2 default: 48000, support: 1 - 384000 0 - 0
Input Devices
Name Group Vendor State Preferred Format Channels Rate Latency
Webcam C930e Digital Stereo (IEC958) /devices/pci0000:00/0000:00:14.0/usb1/1-11/1-11.3/1-11.3:1.2/sound/card1 Logitech, Inc. Enabled All default: S16LE, support: S16LE S16BE F32LE F32BE 2 default: 48000, support: 1 - 384000 0 - 0
Monitor of Built-in Audio Digital Stereo (HDMI) /devices/pci0000:00/0000:00:1f.3/sound/card0 Intel Corporation Enabled None default: F32LE, support: S16LE S16BE F32LE F32BE 2 default: 48000, support: 1 - 384000 0 - 0
Built-in Audio Analogue Stereo /devices/pci0000:00/0000:00:1f.3/sound/card0 Intel Corporation Unplugged None default: F32LE, support: S16LE S16BE F32LE F32BE 2 default: 48000, support: 1 - 384000 0 - 0
Media Capabilities
Enumerate database
Environment Variables
DISPLAY: :0 MOZ_ASSUME_USER_NS: 0 MOZ_CRASHREPORTER_EVENTS_DIRECTORY: /home/danny/.thunderbird/vxum1z5p.default-esr/crashes/events MOZ_CRASHREPORTER_RESTART_ARG_1: --name MOZ_CRASHREPORTER_RESTART_ARG_2: org.mozilla.Thunderbird MOZ_CRASHREPORTER_RESTART_ARG_3: MOZ_CRASHREPORTER_DATA_DIRECTORY: /home/danny/.thunderbird/Crash Reports MOZ_CRASHREPORTER_PING_DIRECTORY: /home/danny/.thunderbird/Pending Pings MOZ_CRASHREPORTER_STRINGS_OVERRIDE: /app/lib/thunderbird/crashreporter-override.ini MOZ_LAUNCHED_CHILD: MOZ_APP_SILENT_START: XRE_PROFILE_PATH: XRE_PROFILE_LOCAL_PATH: XRE_START_OFFLINE: XRE_BINARY_PATH: XRE_RESTARTED_BY_PROFILE_MANAGER:
Important Modified Preferences
browser.search.region: GB extensions.lastAppVersion: 128.8.1 idle.lastDailyNotification: 1742559865 media.gmp.storage.version.observed: 1 places.database.lastMaintenance: 1742559865 privacy.bounceTrackingProtection.hasMigratedUserActivationData: true privacy.purge_trackers.date_in_cookie_database: 0 storage.vacuum.last.index: 0 storage.vacuum.last.places.sqlite: 1742559865
Important Locked Preferences
fission.autostart.session: true
Places Database
Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.35 4.35
NSS 3.101.3 3.101.3
NSSSMIME 3.101.3 3.101.3
NSSSSL 3.101.3 3.101.3
NSSUTIL 3.101.3 3.101.3
Sandbox
Seccomp-BPF (System Call Filtering): true Seccomp Thread Synchronisation: true User Namespaces for privileged processes: true User Namespaces: false Content Process Sandboxing: true Media Plugin Sandboxing: true Content Process Sandbox Level: 0 Effective Content Process Sandbox Level: 0
Rejected System Calls
# Seconds Ago PID TID Process Type Syscall Arguments
Startup Cache
Disk Cache Path: /home/danny/.var/app/org.mozilla.Thunderbird/cache/thunderbird/vxum1z5p.default-esr/startupCache/startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: true Wrote to Disk Cache: false
Internationalisation & Localisation
Application Settings Requested Locales: ["en-GB"] Available Locales: ["en-US","en-GB"] App Locales: ["en-GB","en-US"] Regional Preferences: ["en-GB"] Default Locale: "en-US"
Operating System System Locales: ["en-GB"] Regional Preferences: ["en-GB"]
Remote Debugging (Chromium Protocol)
Accepting Connections: URL:
Printing
Modified print settings
I previously posted [launch Thunderbird on one Mac user account] and the solution by @DavidGG worked then. But it isn't working this time. So I really need to know what f… (Máis información)
I previously posted [launch Thunderbird on one Mac user account] and the solution by @DavidGG worked then. But it isn't working this time. So I really need to know what file triggers the Thunderbird Install Helper dialog on macOS.
Here are the steps for the current situation:
Steps: 1. On user 2, launch Thunderbird. 2. Get the dialog that there's an update to 128.8.0esr. 3. Click the Restart to update button. 4. Get the dialog that there's an update to 128.8.0esr. 5. Click the Restart to update button. 6. Get the dialog to enter admin ID and password for installing the Thunderbird helper. 7. Enter the admin ID and password and click OK.
Expected result: Thunderbird relaunches, now with 128.8.1esr. Actual result: Get the dialog to enter admin ID and password for installing the Thunderbird helper.
10. Log off user 2 and log on to user 1.
Here is where I did something different from the previous issue. Last time I deleted Thunderbird and re-installed it. This time I did the upgrade.
11. On user 1, launch Thunderbird. 12. Get the dialog that there's an update to 128.8.0esr. 13. Click the Restart to update button. 14. Get the dialog that there's an update to 128.8.0esr. 15. Click the Restart to update button. 16. Get the dialog to enter admin ID and password for installing the Thunderbird helper. 17. Enter the admin ID and password and click OK.
Expected and actual result: Thunderbird launches and I can use it normally.
18. Log out of user 1 and log into user 2. 19. Launch Thunderbird
Expected result: Thunderbird launches and I can use it normally. Actual result: Get the dialog to enter admin ID and password for installing the Thunderbird helper.
I'm guessing there's some manner of residual file that's preventing Thunderbird from launching on user 2. I've verified Thunderbird is in the system's Application folder and not in user 1's files.
So I continued with the recommended remediation from the previous issue:
20. Trash ~/Library/Thunderbird 21. Launch Thunderbird
Expected result: Thunderbird launches and I can proceed recover profiles.ini and the Profiles folder from the trash Actual result: Get the dialog to enter admin ID and password for installing the Thunderbird helper.
How do I clear the pending install from user 2 so that Thunderbird will launch for user 2? What is the specific file or code line that triggers the request to install the helper?
(Yes, I did move my files back out of the trash so I don't lose them. I also have a TimeMachine backup.)
I suppose I could totally re-install Thunderbird like I did the other time, but I'm hoping for a less time-intensive solution. I guess I could also dust off my old programming skills and dive into the source code - an advantage of Open Source - but it's not a strength for me and Thunderbird is coded in a language I'm not fluent in.
Hello, I cant disable/postpone reminders from mozilla thunderbird. Buttons marked on the attached picture doesnt work. I use version 128.8.0esr (64 bity).
I just installed Thunderbird and it opened with the Welcome to Thunderbird (donation request) page. BUT I can't DO anything in the app like setup an email address or acc… (Máis información)
I just installed Thunderbird and it opened with the Welcome to Thunderbird (donation request) page.
BUT I can't DO anything in the app like setup an email address or access settings because the hamburger menu button does nothing when I click it. I can't click anything that will let me actually do anything. It's essentially a brick out of the box.
Could my antivirus or firewall perhaps be interfering with it? Seems unlikely since the problem is within the app itself and not a connectivity issue but I can't think of anything else and there aren't support articles on this fundamental problem.
I'm running Windows 11 with all updates. I tried restarting the app but no change. Any idea what's going on and how to fix it? Thanks.