Thunderbird Community Forum

After upgrade to thunderbird 153.5.1esr from 140.17.0esr on a debian 13 (trixie) system I can no longer digitally sign my message with my external OpenPGP key located on a smartcard: I get the error message "Unable to send the message, because there is a problem with your personal key. The configured key ID ‘...’ cannot be found on your keyring." If I try to import the public key via the OpenPGP Key Manager I will get the alert "Importing the keys failed. TypeError: RNPLib.prepare_ffi is not a function". Any idea how to fix this?

I have read the question posed by a member wanting to do a similar move to the one I want to make and the standardised method that Mozilla publishes. My worry is :- If I download the latest TB program onto my new Win 11 PC, will it be compatible enough to receive all the files and emails I've saved to an external HDD, from my Win 7 PC? As I got burnt by eMClient's transfer of my emails, two years ago and lost 5 years of emails/contacts, I am naturally anxious about this same procedure in TB. (I transferred to TB, because of this and am very pleased with the way it is working on my Win 7 PC) Any hints and tips from anyone would be very gratefully received. John

Hello,

Since I updated Thunderbird to the version 153.5.1esr (64 bits) on Debian, I can't access to my PGP keys anymore, so I can't encrypt/decrypt my mails with OpenPGP.

In the console, I found this error message when starting Thunderbird: Error: RNP/OpenPGP library failed to load

And in OpenPGP, when I try to import keys (in .asc format), I've got this error message TypeError: RNPLib.prepare_ffi is not a function

I'm lost and I couldn't find any relevant information about this error for this version.

What can I do ?

To ask this question, I had to sign in. But the password to sign in, which permits me to reach this page, where I can ask this question, does not give me access to my email. I have tried using my apple account password and my computer password to no avail. How do I fix this?

Hi there, I’ve spent many hours trying to find an answer. Perhaps it’s right under my nose, but I just can’t seem to find it. Please help!

I’ve created extra folders in Thunderbird to keep my messages organized. Question: How can I locate a specific folder?

Example: I create a folder named "a555". I CANNOT FIND THE FOLDER "a555".

(why did I choose "a555"? It’s a unique combination of letters and numbers, which ensures there are no unintended search results.)

Searching for a message does reveal the name of the folder it’s contained in, but that’s not what I’m looking for. I want to be able to search for the folder itself directly.

I have tried searching using: Global Search (top right) – Ctrl + K; Specific Search – Ctrl + Shift + F; This Thunderbird forum; A general search on the internet.

Any answer would be greatly appreciated. Arthur Cerew.

Have got a replacement computer, and downloaded the latest TBird (having used it with AOL) for years). Following initial set up procedure, TB detects correct settings for AOL and the "enter password" page opens from AOL succcessfully for authorisation. AOL requires 2 factor authorisation, and I use a phone code for this.

However the speed at which the code arrives from AOL has always varied quite a bit, and today it is taking almost a minute so the TB set up screen is timing out long before the code arrives. Cant go on retrying as I will get locked out of the account. No point in going for manual set up as the auto settings are correct, so the same problem is going to occur. I have three AOL e-mail addresses to set up! Is there a workaround of some sort for this - its terribly frustrating and the set up screen "connect your e-mail settings" timeout period does seem quite short if you have to wait for a 2FA phone code or e-mail code - any delay in the arrival of which is completely ouside your control . Dave

I have just starting using Thundermail and one thing I am trying to understand better is Address Books in Desktop Thundermail in Windows 11.

I now have the following under address books: All address books (assume that this is just everything in all the address books), Personal Adress Book (empty), Contacts ( not sure where it comes from, probably 1 or both of the 2 emails of mine I have connected), Contacts (not sure where this came from but looks suspiciously like it comes from my gmail email or emails? as it is a long list), Thundermail Address Book (empty), Collected Addresses (looks like it picks these up from emails I send or receive).

I am interested in understanding what forms this initial list of address books, do they continue to reflect changes in the original source address books from outside or are they a once only transfer?), how I can manipulate them, probably to end up with: All address books, and other address books continuing various subsets for convenient access to a smaller list of contacts under these sub address book names.

Can I easily copy or move addresses between address books? Documentation already answering many of these questions may already exist? Thanks for any help or advice you may be able to provide.

Have been trying off and on for last couple of days to export my contacts from Thunderbird into CSV format. Internet says it's easy. Just open TB> contacts> choose the contact list you want to export> tools> export> save it as CSV. Only option in tools is to export the whole profile into a zip file and no way to select just contacts saving in CSV. So, how do you save contacts as a CSV file, getting around the export of the whole profile?

For years I have had two email addresses: - @virginmedia.com and an older @blueyonder.co.uk one - with no problems: POP is set up with the two servers pop3.virginmedia.com and pop3.blueyonder.co.uk. SMTP is set up with smtp.virginmedia.com for both. Everything was sweetness and light. I could receive and send from both accounts no problems.

Two weeks ago, the MF-505 relay refused error popped up when I tried to send an email from @blueyonder.co.uk and has continued to do so ever since. I can receive @blueyonder.co.uk emails with no problems. I can receive and send from @virginmedia.com with no problems. I can login to the virginmedia webmail site with @blueyonder.co.uk and send emails with no problems. Even so, I changed the @blueyonder.co.uk mail app password with Virginmedia just in case; no help. I have deleted the saved passwords and resaved them; no help. I have tried adding an @blueyonder.co.uk smtp outgoing server to Thunderbird even though I never had to before; no help. I have checked smtp server outgoing settings - even though everything works fine for @virginmedia.com. No problems there.

The general advice "out there" seems to be wait and it will resolve itself but it's been two weeks and for what it's worth Virginmedia confirm there is no problems with my account or their services their end.

any suggestions will be appreciated.

A few times I have missed messages that have have been inadvertently placed in the Accounts Spam Folder. Is it possible to to indicate that the Spam Folder has contents in the same way contents are indicated in other Account Folders?

Hello there,

With one of the email addresses I am montoring on Thunderbird I experience an unusual difficulty.

There are times, I get to see a pop-up window that the login failed, and being prompted to enter the password again.

I've learned that in those instances I need to remove the password from the password list in thunderbird, restart my laptop, and in opening the thunderbird dashboard re-enter the password, and then it's fixed.

Today, however I keep repeating this procedure time and time again, but this time it doesn't fix the issue, and this pop-up message keeps popping up, each time enter the new password.

Is there anyone who can help me resolve this issue ? ...

That would be great, because since the login fails, I am unable to receive any incoming mails of, nor send any from that account in thunderbird.

Kind regards, Christiaano

As a twelve or more years user of Thunderbird, I find it to be okay most of the time. I hate the spam folder that does not learn and I hate threads.

Today all of a sudden, I cannot save photos sent from my iPhone as jpg. I have always right clicked and a menu has appeared. Today, the right click just zooms in which I never want to do when I am trying to save.

I tried searchig online first before coming here. Apple is claiming that Thunderbird developers made a mistake and that is why the right click is not working. AI had me try a bunch of different techniques none of which worked.

When I do save after much effort, the "photo" in my Animals folder appears as the Thunderbird logo instead of the real item itself. The other weird thing is that my folders also do NOT show up where they should when I am trying to save. The menu doesn't give me all the folders as it always has. Instead it just say All Files which is not adequate.

I am early days learning to use Desktop Thundermail Calendars in Windows 11. I have several calendars showing up in my list of Calendars. Home, My name (seems to draw input from 2 emails I have connected), New Holiday, Thundermail Calendar, My wife's name (seems to draw input from 2 emails I have connected that she wants me to monitor as she rarely uses them). I would like to get a basic explanation of what each of these calendars are and how they may relate to each other. This may already exist somewhere? For example: what is the difference between Home and Thundermail Calendars? Why do my 2 other emails only form one combined calendar?

Hello New to TB, it's working well. My question is that I can't find a setting that causes emails to be downloaded immediately from the server as soon as they are received. Is there one?

The only available settings I can find are

Check for new messages at startup Check for new messages every (minimum 1 minute) Allow immediate server notifications when new messages arrive

If I have all of these checked then I should get an immediate sound and/or visual notification when a new message arrives on the server and I can see its header, so what is the significance of the "check for new messages every (set to 1 minute)" setting? Does that mean it will download all messages, including bodies, received in the last minute without any user input?

Bonjour,

Depuis plusieurs semaines, je ne peux plus du tout joindre de pièce à mes mails.

Pourriez-vous m'aider à résoudre ce problème, svp ?

je vous en remercie par avance.

Bien cordialement