Thunderbird for Android Community Forum

I am experiencing an issue where the built-in debugging features in Thunderbird for Android are not working as expected. I am trying to troubleshoot an issue, but the debugger is failing to generate or export useful information. Steps to Reproduce:Open Thunderbird for Android and navigate to Settings -> General settings -> Debugging.Toggle on Enable debug logging.Replicate the issue I am trying to troubleshoot.Return to the Debugging menu and tap Export logs.Expected Behavior:The app should successfully export a text file containing the local IMAP/POP3 commands, synchronization records, and error outputs.

contains no useful debugging .The application freezes or crashes as soon as I try to export the logs.Does anyone know if this is a known limitation of the release build, or if there is a specific configuration step I missed to get the debugger working? SpecificationsDevice Model: Samsung SM-A045MOperating System: Android 14 (API 34)Screen Resolution: 720x1465 (60.00 Hz)Available Storage: 25.28 GB free out of 64 GBBattery Level: 97%Memory & Performance StatusSystem Native Memory: 1853.59 MiB Free / 3792.47 MiB TotalApp JVM Heap: 38.51 MiB Used / 64.00 MiB Current Total (512.00 MiB Max Godbless.

Mail.com support recommended that I install Thunderbird to clean out my inbox. Things went perfectly and I managed to delete 20,000. Then the app just STOPPED. It wouldn't delete any more. I emptied my email's trash, restarted my phone twice, and cleared the cache several times. The app is just inoperable.

Please help! I have 265,000 more emails to delete.

As the subject says, Thunderbird 18.0 for Android keeps crashing silently. There doesn't appear to be any specific trigger; periodically, the app just disappears off screen. Since it doesn't seem to be related to a specific user action, I wonder whether a background process (such as server syncing) might be causing it. My device is a Samsung Tab A-9.

On a samsung a54 running android 16 and thunderbird 18.0, thunderbird crashes on trying to open a specific email from theglobesailer.com. it does contain quite a lot of images? Interestingly, it opens ok on my tablet running 17.0. I can't see anywhere obvious to submit a bug report, so maybe someone on here could pass it on, please?

After the most recent Thunderbird app update from Google play, the Thunderbird app crashes instantly and constantly on start up. I did restart, uninstall, reinstall, OS update, clear cache, smart clean and still the Thunderbird app crashes instantly on start up. The screen will flash a few times as the app attempts to start. But instantly a window pops up saying the app has unfortunately shutdown. I am at witts end. I have been using Thunderbird for years. Never had this happen before. Anyone have any ideas? Google suggests getting hold of Mozilla support because this is becoming an on going issue. Please help.

I use K9mail on multiple devices since eternity. Since the latest update it crashes on an old Galaxy S10 / Android 8 when fetching images (show remote images) or, it looks like, when the message has images.

It crashes on 80% of mails with image. I can provide you with messages that reliably crash (e.g. newspaper newsletter from nzz.ch) and with only one that works (newspaper newsletter from 20minutes.ch) Plain text and plain HTML text messages seem to work fine.

it works fine on all other [android 12+] devices Re-install the current version did not help re-installing an older version from FDROID worked

Help is apprechiated

I just updated to K-9 mail 12.0 on CalyxOS 6.10.20 Which is an Android version 15 K-9 mail crashes on startup. Clearing cache does not work. I'm asking here before i clear all data and try again

Hi. I'm on the latest Thunderbird Beta for Android. I have recently received some emails from a university (probably sent from Outlook), containing a couple of attachments (signatures), and the moment I click to open any of them, Thunderbird just restarts. The messages can be opened easily from the Gmail app or from the GMX mail app. Any idea?

LE: just updated the app and the problem is gone, I suppose I'm not the only one who noticed it. Thank you

Hi. I have a problem with my K9 mail on my HP chromebook. The computer freezes and I have to reset it and it only happens when sending email from K9 mail. Do anyone know how to fix this?