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Site TF1France says Firefox can’t open video

Hello my FFox is up to date on a new Samsung A07. TF1+ pop up says they can't play their video in my navigator (FF). Have I put on too much security? Cookies for site acc… (Máis información)

Hello my FFox is up to date on a new Samsung A07. TF1+ pop up says they can't play their video in my navigator (FF). Have I put on too much security? Cookies for site accepted, No adblockers. Please advise, thanks

Asked by Muchica hai 6 horas

Last reply by florea hai 4 horas

Adding bookmark to folder

If I try to add a bookmark to a folder, none of the folders I have created are listed. I am given the option to create a new folder to add it to; that works, but the new … (Máis información)

If I try to add a bookmark to a folder, none of the folders I have created are listed. I am given the option to create a new folder to add it to; that works, but the new folder has exactly one bookmark in it and there does not seem to be a way to add any more.

Asked by MartinT hai 4 horas

Non response in firefox browser

Hello, Sometimes my browser is not reponsive when i open it. There is no apparent reason for why it does this. It doesn't load the last opened pages and does not load wh… (Máis información)

Hello, Sometimes my browser is not reponsive when i open it. There is no apparent reason for why it does this. It doesn't load the last opened pages and does not load when i type a query. I have to reboot it several times sometimes before i can use the app again. This is not a major issue as i just use another browser in that case but you can consider this information as a datapoint for "potential bugs". This is exclusive to the app and not the browser.

Happy surfing :)

Asked by patrick0wolf hai 7 horas

Website gets reloaded everytime

Whenever I go back and forth between apps, there websites I have on Firefox gets reloaded. It is annoying and has been risky while on my banking website. This is why I ha… (Máis información)

Whenever I go back and forth between apps, there websites I have on Firefox gets reloaded. It is annoying and has been risky while on my banking website. This is why I have stopped using Firefox for any transaction related work.

Asked by Electroboy97 hai 15 horas

Firefox billed my PayPal account

I would like to find out why Firefox withdrew $47 from my PayPal debit account. What was it for, I cannot find an invoice or and explanation for the transaction. Please c… (Máis información)

I would like to find out why Firefox withdrew $47 from my PayPal debit account. What was it for, I cannot find an invoice or and explanation for the transaction. Please contact me and explain the reason you charged me, I don't remember authorizing you to access my PayPal account although I have made some contributions to Firefox and may have used PayPal to do that.

Asked by 2 Hayward hai 17 horas

Last reply by James hai 17 horas

site permissions

It says tap the padlock on menu bar to access site permissions. However there is no padlock. Just a shield with checkmark saying that enhanced tracking is on. I nee… (Máis información)

It says tap the padlock on menu bar to access site permissions. However there is no padlock. Just a shield with checkmark saying that enhanced tracking is on.

I need to allow docusign access to my camera in order to sign loan papers.

Asked by fkhumber hai 18 horas

Last reply by jscher2000 - Support Volunteer hai 17 horas

weird address/search bar autofill behavior on android

Hi everybody, I'm having this weird issue on Firefox for Android that appeared approximately when the last UI change (changing the three-dot-menu) appeared, but I wasn't … (Máis información)

Hi everybody, I'm having this weird issue on Firefox for Android that appeared approximately when the last UI change (changing the three-dot-menu) appeared, but I wasn't able to pin it down to any specific point in time.

The issue is that when using the search (/address) bar and hitting enter, instead of the default behavior which is forwarding my search string to my default search engine, a more or less random URL (based on approx the first three letters of my search prompt and then some miraculous autofill) populates the search bar. I have to specifically select an autofill suggestion with the search symbol to avoid this, but autofill doesn't always show up, so opening a new tab is the only thing I can do then.

I'm unsure how to describe this, but I'll give an example: when typing "booker prize" and hitting enter, instead of searching for it, a more or less random website I never have knowingly used and that seems depreacated (https://bookerproxy-new.lot.com/service.php) is autofilled. I can turn off autofill completely in the settings, but then it won't do any autofill at all, including for websites I have bookmarked or visit frequently. So it seems that this autofill feature just is having a bug where it's overly aggressive, but I can't say why.

Also, the search bar has been really slow lately, so actually, 9/10 times, when typing "booker prize" (and the keyboard actually prove this), what reaches the search bar is only something like "bookr pe". This issue isn't present anywhere else on the device, neither in other Firefox text fields nor in other browsers' search bars.

So yeah, I don't know what to do but Firefox on Android has been only good for pulling up sites I've clicked on directly, either as shortcuts on the start menu or links from other apps.

If you have any idea how to fix this behaviour or at least how to trace it's origin I'd be grateful.

Asked by emingersimon hai 20 horas

Smoothness

I am a big fan of firefox but i see some difference between firefox and chromium based browser that is Smoothness. All those scroll and swipe are beautifully smooth on Ch… (Máis información)

I am a big fan of firefox but i see some difference between firefox and chromium based browser that is Smoothness. All those scroll and swipe are beautifully smooth on Chromium based browser but in Firefox, it stutter and feeling visual lag. I know that Firefox is made by different engine but on IOS it's feels smooth but on Android it's sluggish. I hope you guys find a way to fix those problem.

Device: Redmi Turbo 4 pro Storage : 12/256 GB

Asked by rayhanuddinriad hai 1 día

Chrome or Firefox

Today, using Firefox--or at least what i think is Firefox--i checed session history while logged into my mega.nz account. It lists 2 instances, one of which is for 3 day… (Máis información)

Today, using Firefox--or at least what i think is Firefox--i checed session history while logged into my mega.nz account. It lists 2 instances, one of which is for 3 days prior when I originally set up the Mega account using the Mega app, and the other is for yesterday when I entered the account using the FF browser--or, again, what i think is the FF browser. What's curious is that it shows i was using the Chrome browser, and that I'm apparently still using this browser as it's listed as the "Current" session. How can this be? While I have the Chrome app on my phone, I disabled it long ago and have never used it, and most certainly did not use it during the time and activities in question. I have long speculated that I have been hacked and that my phone is sometimes (always?) controlled by this hacker, though no solid proof. Assuming the hacker uses Chrome, could this be reflecting their using the Chrome browser, as opposed to the FF browser, which I'm currently using (or think im using)? In other words, is this the proof of a hack? Or is this a glitch within Mega, mistakingly listing Chrome as my browser?

Asked by fedexdjs hai 1 día

Last reply by TyDraniu hai 1 día

Tabs become unusable

Occasionally (it already happened three times today) when i'm browsing and switching between tabs, one tab will become an image of its contents (as in - no links work, ca… (Máis información)

Occasionally (it already happened three times today) when i'm browsing and switching between tabs, one tab will become an image of its contents (as in - no links work, can't scroll vertically or horizontally) and the others become grey. Trying to reload the pages or open new ones doesn't work, they never load. Turning the browser off by going to the phone's home menu and closing Firefox in the recent applications view doesn't solve the problem, it only closes any private tabs but the issue persists when opening any new tab or preexisting ones. The only way to fix the problem is by force stopping the app. I've cleared the cache, it didn't solve the problem, and reinstalling seemed to work for a few days but now the problem is back. For reference, my add-ons/extensions are: Ghostery, NoScript and UBlock Origin.

Asked by mk99 hai 1 día

Syncronising

Dear Mozilla, I cannot syncronise my phone with my laptop wich would be really useful for me. Thats one of the main reasons I prefer Mozilla as my primary browser. So fa… (Máis información)

Dear Mozilla,

I cannot syncronise my phone with my laptop wich would be really useful for me. Thats one of the main reasons I prefer Mozilla as my primary browser. So far I had no problem with it on my other deviceis and so I hope this can be solved.

Thank you!

Asked by Barabas Kiss hai 1 día

AdGuard App's VPN breaks Firefox

I have AdGuard app installed that uses a vpn to analyse the traffic and remove the ads even from the apps, not only from the browser. When AdGuard (app) is turned on wit… (Máis información)

I have AdGuard app installed that uses a vpn to analyse the traffic and remove the ads even from the apps, not only from the browser.

When AdGuard (app) is turned on with its VPN feature (not an actual VPN, only to block ads), Firefox couldn't open any of the links. I have the certificate from AdGuard installed on my Android device, and even my bank apps trust it. The other browsers are working perfectly fine. Only Firefox couldn't load the pages.

Asked by Bhargav Dixit hai 4 meses

Last reply by Matt B hai 1 día

Reader mode doesn't display special characters

(Firefox for Android) When I switch to reader mode, characters such as é, è, à,... (All *very* common in French) appear as � This problem doesn't affect every page, and … (Máis información)

(Firefox for Android)

When I switch to reader mode, characters such as é, è, à,... (All *very* common in French) appear as � This problem doesn't affect every page, and when it happens, the reader view first appears normal, but then switches font to a problematic one. The affected pages were reached through the internet archive, could this be what causes the issue ?

Is there a way of changing the font used by reader mode to one able to display these characters?

Some more Debug info: My phone and Firefox are both set to English, and I'd prefer to keep it that way. I use a couple extensions, but the issue persisted when I deactivated them on these pages.

Asked by Person Datsreal hai 1 día

whenever I switch to a diffrent website or link firefox redirects me to the website i was closing

Idk how to fix that problep bc its really bugging me out and i am going crazy Here are the steps that i do to recreate the error open a new tab search up any websi… (Máis información)

Idk how to fix that problep bc its really bugging me out and i am going crazy

Here are the steps that i do to recreate the error

  1. open a new tab
  2. search up any website
  3. on the same tab search up a diffrent website or click on a link on any link that redirects you on that website
  4. literally after like 3 seconds firefox redirects you to the site that you were on before

Please how do i fix this cuz I hate it so much plskdjdiehzuzgzuahzjzvzkuzjzvz

Asked by ositostuff hai 2 días