Firefox Community Forum

After easy semi-automatic updates for many years, the last two updates (143.0.3 and 143.0.4 on Windows 10 64bit) have stuck showing "Downloading update -- 0 bytes" for hours. The first time I eventually gave up and used the installer from the Firefox site to re-install. This seemed to get me to 143.0.3 without losing any important data in my profile but was certainly the hard way!

Now the same thing is happening during the update to 143.0.4. What's going on? Are other users having this problem? -- jclarkw

P.S. -- How can you manually stop and update during the download process? -- jclarkw

Presently 142.0.1 (64-bit) installed; previous updates/downloads had no problems.

Now, however, going to https://www.firefox.com/en-US/?utm_campaign=SET_DEFAULT_BROWSER and attempt a download results in this (image).

Any solution to this?

Thank you.

I had renewed my subscription for MS365 on Tuesday the 30th when I got a popup inviting me to update Firefox to the latest release. I agreed and the download appeared to have worked. However, I soon found I could not access any of the MS365 apps. I restarted and found Firefox had also disappeared. The icons are present in the list of apps but clicking on them gets no response.

I have deleted and reinstalled Firefox and downloaded a new MS365 with no change.

I have Norton online antivirus and the MS365 comes with continuous Defender using Malwarebytes. (I am running down the remaining Norton subscription). I have also used both to do a sweep on each but no problems were found.

I have Outlook which has not been affected.

I am coming to the conclusion that I may need to do a full deletion of both. Can anyone suggest any other way to deal with this?