As the subject indicates, I'm unable to get passwords to sync and can't import from csv. Password file was generated by desktop Firefox on a Windows PC, trying to load to… (Máis información)
As the subject indicates, I'm unable to get passwords to sync and can't import from csv. Password file was generated by desktop Firefox on a Windows PC, trying to load to Firefox on Mac. I've manually entered usernames/passwords in the login fields for a few sites and selected the Save Password option when prompted, but about:logins# still says 0 logins and nothing populates when I return to the login page for those sites or pops up if I click or start typing in the username/password fields. Also attempted to sync using same Mozilla account logged in on iOS device and Mac, and that fails on the Mac, too (all passwords are still in iOS version and sync on the device is up-to-date). Error log from attempted sync includes, "Skipping check of passwords - disabled via preferences" and repeats 'Skipping check of... disabled...' for tabs, bookmarks, addons, etc., despite all of the options being selected under about:preferences#sync. Tried unchecking all, disconnecting, reconnecting, and making sure all were checked again. Tried to connect using QR code, but keep getting the message, "Pairing unsuccessful. Try again." as soon as I click on "Connect another device" - a QR code is never actually generated/displayed (see image), and clicking on it to 'try again' does not refresh/generate a QR code. A Primary Password (Master Password) has never been set for this account/on any associated devices. If I try to enter a web address, username, and password manually in about:logins#, it throws an error message and says it couldn't save, and asks me to enter a primary password which, again, I've never created/had. All versions of Firefox are up-to-date.
Please help.
As suggested in the post quoted below from [archived thread], I shared the error log from about:sync-log through the linked site.
'the-edmeister
Moderator
6/13/18, 1:36 PM
If the Master Password is enabled on one device, it needs to be enabled on all devices connected to a Sync account.
Type about:sync-log in the URL bar and hit Enter.
Do you have any error reports on the devices where Logins sync isn't working?
The text of the log can be posted here:
https://pastebin.mozilla.org/
Make sure you select "a month" for data retention; "a day" is the default.
Then provide the resultant URL (after posting) here so a Sync support person can review those logs - latest per device. Might take a few days to get a knowledgeable response here.
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