Firefox Support Forum

Hi, I am unable to record or upload my videos on Flipgrid since the past 3 days. Was working when I last used it on 20th January at 10am. Please resolve the issue. I get the message that something went wrong, asking me to refresh the browser and try again. I get the same reply everytime. Also the video sign on the weblink turns red. Its affecting my academic grades. Please help! Thanks

Hi. Today I reinstalled the system on my computer. I redownloaded Mozilla and wanted to log in to restore my bookmarks. I forgot my password. I used the button that I forgot my password. I used my email and activation link for a new password. After logging back into Mozilla, my bookmarks are gone. Nothing like creating a new account. It is very important for me to recover my data.

Robert Jablonski mail:[email address]

When I open facebook (starting 20 Jan 2023) fb will only open the first two posts then stop loading. I cannot access any other tab within, market place, reels, stories, etc. Other sites do this as well Amazon, e-bay. I have run anti-virus, and system checks but found no issues. Solutions?...

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to change to Windows 10, Windows 10 isn't an option. I changed my OS to 10 in your box below. Why? I don't understand this.

As i am using your broswer since 2018 but this time when i try to open my site https://inshotapps.com/ or any other link it sometimes open sometimes it update your certificate sometime its showing not secure i clear cache and security on firefox browser but still the error is the same can you help me? How can I solve this problem I thank you for this kind help. If you help me to resolve then Okay otherwise i will go for another

Some sites offer separate links for viewing and downloading. (I'm specifically interested in PDF files, but I think this question is more general.) I'm not sure how this distinction is communicated to Firefox—I'm guessing in the MIME type? But regardless of the mechanism, Firefox does not seem to offer any obvious settings that distinguish between the two cases. Are there ways to distinguish in less obvious places, such as about:config?

As a specific example: currently on a certain site when I click "View" the PDF is displayed in Firefox, and when I click "Download" the PDF is both placed in my Downloads folder and displayed in Firefox. I would prefer that the "Download" link only cause the download, and not cause the display. How can I change this without breaking the "View" links?

Hello,

I purchased a new laptop and installed new OS. I logged in with my account in firefox for my saved bookmarks and password but not a single one is showing.

Also, i took backup of all my previous C: drive files to my HDD. Is there a way i can restore the data from Firfox folder?

I have previously been able to open a Firefox broswer screen on my Win 1O desktop PC, then I could select Firefox logo and open a second Firefox browser screen, NOW, THIS WILL NOT WORK. WHY, HOW CAN I CORRECT THIS ISSUE.

Jerryd proudfox13@gmail.com

is it possible to make this opened site/s bar smaller,less wilde ,see my screenshot, this one by : nieuw tabblad like using fonts in about:config. the internet bar i find ok.

On Linux platform: While using Firefox browser I have message of '500 error' when I try to login to my account to sync. It doesn't even get me to accounts.firefox.com.

On Reddit and twitter there are more and more reports of this issues.l on Linux.

Any help or advice...?

I have a 2nd laptop that I need to sync for my passwords and bookmarks, everytime I try to sync it says incorrect password, when I know it's correct. then locks me out after a few attempts but it works fine on the main laptop! Please, I need help! thank you

Cannot change home page to a url. ALL attempts result in Firefox ridiculoucly tyring to save a file called, "UpdateBrowser.rar"

After refresh to default, and home page is default Firefox. Home page opens to the defuult. Home page icon links to default. HOWEVER, it's iike the browser remembers the url that was attempted to be the home page, and the same ridiculous "UpdateBRowser.rar" keeps happening when that url is entered to go to! WTF is going on?

Hi,

The primary e-mail on my account has been hacked for over a decade. I just did a fresh install in Windows not realizing I wouldn't be able to sign in to my Firefox account using my current e-mail because apparently my current e-mail is "not the primary account holder e-mail". Now I imagine I would have added it as a backup e-mail for the case of if I couldn't access my primary e-mail (which as I've said I haven't been able to do since approximately 2011 or so) but there isn't even an option to send the confirmation to the backup e-mail in that case. I'm really tired of going through this on every website I signed up on prior to our e-mails getting hacked. Is there a way we can just change the owner to the other e-mail so I can get back into my account please?

Please add an option to disable saving images as webP. This is useless. If this is not going to get addressed in the next update I will, among many others uninstall Firefox and use a different browser.

WebP is a garbage format. Maybe it's not, maybe it's great, but it still is not widely supported yet. So pull your heads out of your *** and fix this sh**.

Thanks

Prior to the most recent Firefox update (109.0), I was able to sign on to my account on the Wells Fargo website. https://www.wellsfargo.com/ Now after updating, Firefox is not allowing a sign on. Other browsers work fine.

After I restarted my laptop (Mac OS 10.15.7, Firefox 109), Firefox suddenly refused to open, saying, "Your Firefox profile cannot be loaded. It may be missing or inaccessible."

I read the "How to run Firefox when your profile is missing or inaccessible" page. It implied that I had moved or deleted profiles--I had not. I hadn't even been aware that Firefox had profiles.

I followed the instructions and found my Firefox profiles folder, and was confused to find 15 separate folders in it. I was unclear whether they were profiles or something else. They have names like "2sb6poj9.default" or "gya9gghh.default-release". Most of them contain something called "times.json" but one of them has a whole bunch of stuff in there, so maybe it's the real profile?

I also followed some other instructions and was able to bring up what another website called the old Firefox Profile Manager. The space where it should be showing profiles was, unsurprisingly, empty. I tried creating a new profile and it let me but then told me it hadn't saved it, and the space remained blank. However, I went back to the actual profiles folder to check out of curiosity, and the new profile was there. So creating new profiles is clearly not the answer, because it will just refuse to recognize them too.

I also tried opening Firefox in troubleshooting mode by holding down option and clicking the icon--it didn't work. However, I just checked the Profiles folder after another attempt and even making this attempt seems to create a new folder! Is that normal?

I have no idea what to do at this point.

I wish to have 2 toolbars with all my shortcuts on as i use only FAVICONS and have ran out of room, and a lot of sites i only remember to use if i see the FAVICON

is this possible - im ascustomed to about:config etc..

thanks