Firefox Community Forum

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity Streaming does not open. I receive my Comcast email through FireFox but when it comes to streaming content, the Xfinity logo just sits there and does not open.

Kind of a combination 'Browse/Download problem. This morning on rising, 07/11/25, Claude.ai's html artifacts quit loading on Firefox. Doesn't matter whether I'm on laptop Macbook Pro or iMac...or iPhone...but it loads in Safari and Google Chrome? Site is fine...document artifacts are fine...but html sits with spinning wheel?

I cannot sign into my att/yahoo email while using Firefox. After calling AT&T they told me to use Microsoft Edge which I told them I would not! When trying to sign in I receive the error message "It's not you, It's us" try again. It is my belief that att is trying to coerce me to change browsers so they can spy on me

Hello! I cannot edit our Weebly-hosted website. Firefox will not load the editor, apparently because of embedding issues.

I've tried a new tab, a new window, the private browser, and another browser, all with the same outcome, which leads me to believe that Firefox and Weebly need to have a discussion to fix this. I've also Weebly to the tracking exceptions, even though I don't think that's the issue here.

If, however, there is something I can do, please let me know.

Thank you for any help - I need to edit our website!

Dear Firefox,

I'm getting quite irate because since Firefox asked to update and restart this morning all my Amazon orders don't happen and the passwords don't work? I've always just ordered on Amazon very easily as I've been on here for many, many years!? Now Amazon keeps asking for a sign in password which I never have to do and it won't accept anything I sign in with? Its all because of Firefox's update this morning? They told me they were having difficulties and its never got put right?

Please do something about it I'm elderly and its hot and I can't keep being asked for passwords which it refuses to accept now? Please put this right?

Yours sincerely,

Jacqui Roberts (Mrs)

I can login to research.gov on Chrome using biometrics, but Firefox is locked into demanding a passkey I don't have. How can I reset it so it offers the biometrics option?

I tried typing about:config in my Firefox address, searching for security.webauthn.enable_macos_passkeys, then setting the value to false, but that didn't work.

So then I searched for security.webauth.webauthn and set it to false but that didn't work.

From a week ago, for no apparent reason, I get "403 Forbidden" when I try to read articles on seattletimes.com using my prescription to the site. It's a total block of the site.

After rebooting, the site is OK until I log in, as needed to read particular articles. Then nothing is accessible any more.

The trouble is the same on all my laptop/desktop computors, which all have Firefox and are in sync with it, and once I log into the site on one of them it's blocked on all. But this doesn't affect my android phone, on which every article can still be read.

This is clearlly therefore a Firefox problem.  I'm worried that I'll have to switch out of Firefox to some other browser.  This is unreliable behavior.

RTR

I usually use Nightly as my default browser in a Windows 11 system. Recently I started to get a new error message showing up when I try to select multiple messages in Yahoo e-mail. I select them by clicking on the first message, then holding down Shift and clicking on the last message in the range. That should turn on the selection boxes for all the messages between the two.

Now, when I press the Shift key, I get an error box right on top of where my mouse cursor is, so it interferes with me. The top of the box says "mail.yahoo.com", which is the web-site I'm signed in on. Then it has a link with the text "Login - Sign in to Yahoo". Below that is an ad for all the wonderful things I can get by signing in to Yahoo. At the bottom is an error message, "We can't generate key points for this webpage."

I tried the same action in the current General Release of Firefox, v140, and this does not happen. I suspect that this is an intrusion by some sort of AI software, but I don't know what setting might have been activated to turn this on. Does anyone have any idea how to turn it off?

Lately when composing an e-mail at gmail.com on my Firefox the attachment button is missing. As well all styling aids are missing (font, fontsize, bold... etc.). This problem does not arise, when using Chrome or Windows Edge instead Firefox. But I sure want to stay with Firefox.

Firefox version 140.4.0 Windows 11

Thank you

I'm trying to access my federal government account. They want me to verify my identity at verify.id.me. When I reach the point that it wants to see my ugly mug on camera it tells me there is no camera. I've given verify.id.me permission to use the camera in privacy & security. I can record a video with ffmpeg. What have I missed? I don't see any relevant errors in firefox's output. I'm trying in safe mode.

When use the built-in button on a video to fullscreen it (Youtube or any other site) then the taskbar will do the animation to go away then instantly come back up. If I use f11 I to fullscreen all of firefox the taskbar does not show. Why is this happening with videos? Using other browsers I do not encounter this issue.

Trying to sign in on AOL and getting error number 15, this is Mac pro book and FireFox browser, went to Safari everything worked on that site. Went to my Dell Desk top with FireFox and it worked ok that computer. Has anyone else had this problem.

I tried to log in to NextDoor, which was supposed to send by email a 6-digit login code for me to enter. I tried at least twice, and no code was received. I'm using Firefox 128.12.0esr on a Mac running Catalina 10.15.7. Logging in to NextDoor from a Brave browser worked just fine, including getting the code by email. How to I fix this?

I have been having a problem the last 2 weeks. When ob certain pages my browser will suddenly jump to the top, or near the top, of the page. I have mostly noticed it on Walmart when i try to click on the add button or if i remove an item from my cart. It happens on a few other places like Barns and Nobles . Anyone else having this problem? Cant be sure but i first noticed it after one of the last updates. I have tried running my browser in safe mode and disabled all extensions and add-ons but still does the same thing. click and and page jumps to top. click on an item to look at it and the page goes all the way to the bottom.

Hi,

PayPal has a new verification method that involves sliding a bar.

After doing so it says I've been blocked.

I can log in using Edge (but I don't want to have to use Edge for PayPal).

Any help is appreciated.

B.

Picture verification is Not working in Firefox, works correctly in Chrome. This is the verification I have do at some sites to make sure it is me or that I am human after I have not been on a site for long while.

It keeps repeating the picture even though I select all proper pictures. It happens to all sites I visit.