Showing questions tagged:

The page isn’t redirecting properly

I hope this is ok to post here. My windows MSN app says this. When I select '"Open in Browser", this happens. However, when I select "Video Hub", it works normally. I… (Máis información)

I hope this is ok to post here.

My windows MSN app says this. When I select '"Open in Browser", this happens.

However, when I select "Video Hub", it works normally.

I tried clearing the cache and cookies. Reset. Uninstalled/reinstalled. I can separately access the website on Firefox.

Open 1 150

I can't click the URL field, neither the shield icon nor any icon next to it

Since last two updates, I noted I can't click on the URL field or any icons next to each other two versions ago. I changed the Bluetooth mouse to a lined mouse, then it w… (Máis información)

Since last two updates, I noted I can't click on the URL field or any icons next to each other two versions ago. I changed the Bluetooth mouse to a lined mouse, then it went OK. But with the latest update, again, the same symptom occured and persists: I am on MacBookPro, so I manage to Command+any command key.

How can I restore and click on URL field, copy URL, or reload the URL address again? OF course, I need to use other icons for each function.

Solved 1 190

I want to hide or delete unnecessary items in Firefox

Hello. Is it possible to hide or delete the "Search bookmarks," "Manage bookmarks," and "Other bookmarks" options in Firefox? I personally never use them, so I'd like to … (Máis información)

Hello. Is it possible to hide or delete the "Search bookmarks," "Manage bookmarks," and "Other bookmarks" options in Firefox? I personally never use them, so I'd like to remove them if possible. I was wondering why there are two "Manage bookmarks" items in the "Bookmarks menu."

Open 1 250

The Adobe Firefly website does not work with Firefox.

Hello, I'm using Firefox 147.0.4 on Windows 11. When I open the Adobe Firefly website and I try to upload a file to the Adobe server using drag and drop or by browsing t… (Máis información)

Hello, I'm using Firefox 147.0.4 on Windows 11. When I open the Adobe Firefly website and I try to upload a file to the Adobe server using drag and drop or by browsing the Windows file system, nothing happens ... There's no error message, but the file isn't uploaded. Of course, this site works perfectly with Opera or Edge... On the Adobe forums, many users have the same problem with Firefox, and Adobe's response is always the same: change browsers ! Thank you for keeping me informed about the resolution of this problem, as I don't want to change browsers ! My email address is [edited email from community support forum]

Have a great day, Sincerely,

Mr. Fernandez

Open 1 179

firefox 147 not updating to firefox 148

Why hasn't firefox 147.0.4 updated to firefox 148 ? The computer is windows 10 home 64 bit that is enrolled in extended security updates. The update has been released a f… (Máis información)

Why hasn't firefox 147.0.4 updated to firefox 148 ? The computer is windows 10 home 64 bit that is enrolled in extended security updates. The update has been released a few days ago I believe, in Canada,also I;m wondering if there is a button that is available in "about:config" that forces a update check. Thanks James

Solved 7 180

USB key requested to access hotmail, ebay, and other secure sites- i dont have one

About a month ago, firefox started requesting i use a "USB key" when logging into hotmail or ebay. i do not have a USB key and have not knowingly selected that as an opt… (Máis información)

About a month ago, firefox started requesting i use a "USB key" when logging into hotmail or ebay. i do not have a USB key and have not knowingly selected that as an option. how do i turn that off. i can work around it but its becoming more annoying and seems to be spreading to other secure websites.

Open 1 200

module error

'i am trying to play my games on facebook and they keep coming up module error and i can't play any of them please help me i'm 78 housebound on oxygen 24/7 this is all i … (Máis información)

'i am trying to play my games on facebook and they keep coming up module error and i can't play any of them please help me i'm 78 housebound on oxygen 24/7 this is all i have thank you clara lariviere

Open 1 110

handoffToAwesomebar

Hi, I'm trying to stop search from jumping to the address bar. browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar is not working. Nor is keyword.enable… (Máis información)

Hi, I'm trying to stop search from jumping to the address bar.

browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar is not working.

Nor is keyword.enabled.

Cleared the cache etc. Odd time it works but goes back once restarted.

It has worked in the past. Could you help please Thanks Guy

Open 2 100

Editing shortcut keys not possible for the extension- Read Aloud: A Text to Speech Voice Reader

How to edit shortcut keys for the extension- Read Aloud: A Text to Speech Voice Reader ? When trying to assign a new shortcut of my choice, it gets deleted automatically.… (Máis información)

How to edit shortcut keys for the extension- Read Aloud: A Text to Speech Voice Reader ?

When trying to assign a new shortcut of my choice, it gets deleted automatically.

I was able to do so in Chrome and Edge browsers.

Please help me to assign the same shortcut keys in Firefox also..

Moderator note: This question has been edited to correct the formatting.

Solved 1 2 159

Urgent Complaint: Complete loss of passwords following browser update – Priority: High

Subject: Urgent Complaint: Complete loss of passwords following browser update – Priority: High Dear Support Team, I am writing to you today to file an urgent complaint a… (Máis información)

Subject: Urgent Complaint: Complete loss of passwords following browser update – Priority: High

Dear Support Team,

I am writing to you today to file an urgent complaint and to request immediate technical assistance.

Following today's update of your browser, I discovered that all passwords stored in my account have been deleted. As I strictly depend on this account and the stored credentials for my daily work, this loss of data constitutes a significant disruption.

My previous attempts to recover the data via standard recovery functions have unfortunately been unsuccessful.

I therefore request your immediate assistance in restoring my data. Ideally, a rollback of my profile to a backup state from this morning, February 25, 2026, at approximately 08:30 AM, is required to restore the state prior to the faulty update.

Please inform me immediately of the steps you are taking to resolve this issue. Due to the urgency of this matter, I look forward to your response within the next few hours.

Sincerely,

Open 1 100