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I am s-o-o-o gd tired of this happening. Every time it does, I spend days-to-weeks trying to recover a working edition of Tbird. Why can't you build updates that don't lock a customer out of his/her own emails.

I don't know how or when, exactly, it happened. I use Win11pro which is up to date. I have one Tbird install on dropbox so I can access all my emails from any of four different machines. It worked yesterday (on two machines at any rate, I didn't use the others). Today, no matter which machine I log into, I get an message stating that I ' you have launched an older version of Thunderbird. A newer version of Thunderbird may have made changes to your profile which are no longer compatible with this older version. Use this profile only with that newer version, or create a new profile for this installation of Thunderbird. Creating a new profile requires setting up your accounts, calendars and ad-ons again. For more information . . .italic text Then it gives an 'exit' button and a 'create new profile' button.

1) I did NOT install a new version of Thunderbird.

2) Insofar as I can tell, the version on Dropbox has not changed so nothing should have altered the profile.

3) I do NOT want to create a new profile -- I have years of data in calendars and emails across multiple accounts.

4) the 'more information' link doesn't work.

Why do you periodically do this to me, Mo? Why can't you make changes that don't destroy a person's account(s), profiles or data? Why do you put up such a useless message without a utility to restore things to the way they should be?

5) I have been searching the internet for hours and I don't see a solution to this problem.

I have 235 message filters because this is an old email account, that financial spammers have shared. When I now start Moxilla I get the message "The message cannot be moved or copied to folder 'Trash on..." when it gets to one of the message filters. It downloads all the POP messages, good and filtered. If I leave Moxilla OPEN and new filtered message come in later on that day, Moxilla handles all new messages correctly. The local "Trash" folder is somehow locked but unlocked later in the day. (Windows 11, this just started October 2023)

Hi. First, I have more tech problems than I can shake a stick at and I m dealing with concussion and screens (monitors, cell phone, etc) aggravates and I don't track as well online as usual, so I'm asking for help sooner than I would hoping y'all can break it down very smply for me. Thanks for reading.

Thunderbird v.59.2 on Windows Vista desktop. Yup, Vista :-) Cable provider died, so years of emails to addresses using isp-provided email addresses are in Thunderbird but can't use emails.

In short term got TMobile 5G wireless and it is hideous, beware! For now I use my cell as hotspot to get on internet on old desktop.

I'll list what I've tried in a sec, but here's my ultimate goal: I want to get AT&T fiber installed and hooked up on new desktop (Windows 11) and install latest thnder bird there and bring over old files. Before installing at&t I have to formally cancel with former cable provider (it's in an odd limbo). I've assumed it's better to cull all email addresses related to those email accounts before severing all ties.

What I tried: Followed this thread https://support.mozilla.org/en-US/questions/1255223

I can't upgrade to v60 with Vista. I modified advanced config and added strict config Boolean setting and set to false and added check compatibility 59.2 setting and set to false.

The email crawler add on still gives me not compatible error. I restarted Thunderbird and that didn't help, unfortunately.

What can I do?

Again, my two main concerns are 1) harvest email address on my dead email accounts so I can send notifications of my new email addresses and 2) prepare to move all Thunderbird stuff to new desktop once I have working wireless internet to facilitate.

Thank you for your patience with my explanation and any help you can provide.

I want to bring up a different subject in a threaded conversation, so I reply-all and change the subject line.

TB keeps this new conversation in the same thread.

Is there a way to break it out of the thread and start a new one?

I have knocked something in my email, not sure what, but it means my emails are showing in a funny order, I can't delete emails (they keep coming back), and read emails keep showing as unread. When I access my emails through zoho all is fine though so it must be something in Thunderbird? I have followed the troubleshooting, checked my settings and done 'repair folder', but nothing has changed? It's my main work email so could really do with some help to get it back to normal!! I have two other emails on my thunderbird desktop too, and they are all working as normal. Advice welcome!!

I am unable to play DRM content on: Amazon, hulu, Netflix, Adult Swim, or youtube.

Any help? https://support.mozilla.org/en-US/kb/enable-drm?as=u&utm_source=inproduct

I have followed other articles besides this.

I have used Juno for one of my email accounts since it was first introduced in the 1990s. More recently, I have learned to use Juno's POP and SMTP servers, however in recent years some issue developed between Juno and Mozilla/Thunderbird, wherein TB will not place a message sent through Juno in the Sent or Drafts folder (as applicable) on the Juno server(s), forcing TB to use separate local folders instead. For incoming mail, I use server pop.juno.com on port 995 with SSL/TLS security and encrypted-password authentication. For outgoing mail, I use server smtp.juno.com on port 465. Every time I send mail, the following messages appear: There is not enough disk space to download new messages. Try deleting old mail, emptying the Trash folder, and compacting your mail folders, and then try again. which is inaccurate, given I have a considerable-sized hard drive (500 GB), plus multiple USB drives with much more space... then comes: Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent-bob.in.jersey@juno.com. with the choice of buttons Retry, Save, or Don't Save. Please do something about this, or tell me what I need to do to ensure that the messages go to where they're supposed to go. Thanks.

Lately, far too many websites I try to open, simply won't! Sometimes it's via links from my home page, sometimes it's links within various websites, like a newspaper, or social media, just whatever, no rhyme nor reason, nor consistency. Even when I manually input the url, nothing happens, the browser just sits there, nothing happens. I've restarted, I've refreshed websites, clicked on "open in new tab/window", nothing gets it to work.

Every day. Videos won't play. sometimes one restart of firefox will fix it. sometimes multiple restarts are required before it'll work. The loading bar at the bottom of the video (on the seek bar) indicates the video is loading but it won't play. There have been times where I have disabled every single add-on and it would not work. Add-ons do not seem to be the cause. I have tried it in a private browser window with no joy. I have refreshed firefox, I have uninstalled and reinstalled it. I have tried disabling my antivirus. I have tested videos on websites in other browsers with no issue. The issue seems to be with the video player itself. overlays seem unaffected, I can use the seek bar and it shows the captions. I have tested different websites including Youtube, Vimeo and Steam. I tried many tens of times to get it working today to no avail. finally when I closed nearly all my tabs, the video worked (but I had also opened TOR and run avideo in that), I am not sure if this is the cause. If the cause is having multiple tabs open, this is an issue for me. I have a learning disability and likely ADHD and I have a set of tabs as my homepages so I don't forget things. If It's not the mutliple tabs, then what else can I do?

Recently i notice that when i completely delete the original email text when replying to it, then the entire orginal text shows up anyway once the reply's sent.

i don't want to turn off the "Account Setting -- Composition -- Automatically quote the original message when replying" setting because it's very useful most of the time.

How to i keep the original message from showing up after i delete all of it?

Thanks much in advance

Since the Supernova update I have been unable to resolve issues with expanding subfolders and inability to access folders due to file summary issues. I continuously have to repair folders. My sent and trash folders randomly disappear and then reappear. I've used Thunderbird for years, but am having to pursue another email option.

PROBLEM IS WORSE NOW. I tried fixing It my self since I had not heard from anyone. I moved some of the "local folders which had moved up to the top under the first inbox. Now I cannot see any messages in the top inbox which until yesterday had been receiving new email updates. The second inbox still shows does not update but still shows emails going back from 11/27 - the date the problem began. I can see the new emails on my Apple IOS mail. _________________________________ I use Thunderbird on a Lenovo PC with windows 11 installed. I use Firefox as a browser. Also on the latest version of TB. I've attached two screenshots showing the folder structure of my email. The first shows the top structure the 2nd shows the lower part which is usually my local folders.

The top inbox folder was empty when I opened TB this morning. Beneath it are two local folders which are correctly populated but don't belong there. The Inbox which appears below these folders is populated with emails from yesterday and beyond. The top inbox then started getting today's emails. I went to settings and stopped the update of this first inbox. the few emails that had accumulated there I moved to the 2nd inbox. So now the 2nd inbox contains my emails before stopping the updates. The two sub-folders COMA and then sub folder "members" are populated but are clearly in the wrong place. All other versions of these two folders are empty. All other folders seem to be intact and populated. Please Help. How can this be fixed. Thank you

The previous post with this has been closed.

When I hover over submit, I get a red circle with a line through. So I cannot contact the donation team.

The previous post said that it was cos Catcha is missing. I don't have Catcha coming up, but I am in the UK, so it can't be because of that

I cannot find where my screenshot goes, to upload it here.

Hi all.

Why did Mozilla move to an update that doesn't work?

115.5.1 update. Thunderbird not accessing email servers.

Thanks for upsetting a system that worked. Why?

It might look very swish - but it doesn't work and if and when it does I'll need another weeks course to find out how it works interupting my well versed routine.

Thanks.