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I don't know if this is a Google account problem or Thunderbird. I have gmail attached to Thunderbird. I changed my Google password. Upon launching T-bird, I received a box titled "Enter credentials for bXXx@gmail.com on imap.gmail.com"

Google is asking for 2-step verification but is not allowing me to use the simplest of verification - a text message. That option is grayed out.

Can I make changes directly in Thunderbird and this imap and avoid this Google nonsense?

Thanks. Cathy

Add Security Exception? I can't send any outgoing email messages. I now get a warning alert after hitting Send entitled "Add Security Exception". It says further, "You are about to override how Thunderbird identifies this site." And, "Legitimate banks, stores and other public sites will not ask you to do this." My email provider is Earthlink and the alert identifies the server location as, "smtpauth.earthlink.net:587" and says, "This site attempts to identify itself with invalid information. Unknown Identity. The certificate is not trusted because it hasn't been verified as issued by a trusted authority using a secure signature."

That only available options are, "Confirm Security Exception" and "Cancel". Selection of either option brings up the same next alert, "Send Message Error", "Sending of the message failed. Peer's Certificate issuer isn't recognized. The configuration related to smtpauth.earthlink.net must be corrected."

I didn't intentionally change any settings or receive any notification from Earthlink to that effect, so I don't know why any of these protocols would have changed. I can view the smtpauth.earthlink.net certificate but I don't know how to copy it or attach it for diagnostic purposes. Can anyone provide insight regarding what is going on here and how to resolve it? Any solutions will be greatest appreciated.

AvailablePageFile: 9994584064 AvailablePhysicalMemory: 6990008320 AvailableVirtualMemory: 138533823639552 BackgroundTaskMode: 0 BuildID: 20250616215311 CPUMicrocodeVersion: 0x64 CrashTime: 1750858075 HeadlessMode: 0 InstallTime: 1750788070 ModuleSignatureInfo: {"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","nss3.dll","mozglue.dll","lgpllibs.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140_1.dll","VCRUNTIME140.dll"],"Microsoft Windows":["MpDetours.dll","wsock32.dll","dbgcore.dll","ktmw32.dll","winmm.dll","version.dll","propsys.dll","DWrite.dll","uxtheme.dll","dbghelp.dll","windows.storage.dll","kernel.appcore.dll","ntmarta.dll","CRYPTBASE.dll","msasn1.dll","ntasn1.dll","ncrypt.dll","bcrypt.dll","ucrtbase.dll","crypt32.dll","msvcp_win.dll","win32u.dll","KERNELBASE.dll","gdi32full.dll","WinTypes.dll","bcryptPrimitives.dll","wintrust.dll","shell32.dll","shlwapi.dll","user32.dll","rpcrt4.dll","SHCore.dll","ole32.dll","psapi.dll","kernel32.dll","advapi32.dll","imm32.dll","oleaut32.dll","msvcrt.dll","gdi32.dll","ws2_32.dll","combase.dll","sechost.dll","ntdll.dll"]} ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 820 StartupCrash: 1 StartupTime: 1750858075 SubmittedFrom: Client SystemMemoryUsePercentage: 79 Throttleable: 1 TotalPageFile: 65870069760 TotalPhysicalMemory: 34067255296 TotalVirtualMemory: 140737488224256 UptimeTS: 8.00534 Vendor: Mozilla Version: 140.0 This report also contains technical information about the state of the application when it crashed.

Only in ~last two months *some* special characters and jpg images are being lost when email passed from att/Yahoo to TB. They are all present in Yahoo. Two friends using TB or Betterbird are both receiving these emails intact. My TB is set for auto update and I'm now at 128.11.1 est and there was a recent update. Problem never experienced before. What setting change could cause this? How to fix? In attached screenshot, opening quote s/b a large quote special character and image of book s/b in empty box. Thanks, Lynne

I changed my password for my retiree account with Rutgers University in NJ (which is a Gmail product) and now Thunderbird won't send or receive email. I get a pop-up email from Google asking if I want to allow them to access my Thunderbird account. I keep saying "allow" but it still won't work.

With a catastrophe with my System I almost reinstall all Software including Firefox than I found the address bar changed a lot in the latest version.

For the old version when I type words, press the down key to switch your engine below, but the new version they disappear! Even for alt+↑ or alt + ↓ are disabled now, may it be too radical?

I really like the engines below in the old version, thus, a option for let the engines shows below may pretty helpful

There was a previous thread but i cannot see that any solution was offered. This is so inconvenient that if i cannot solve this i will be obliged to use another browser

I use Thunderbird as main email client on PC, I also access via iPAD email

On iPAD if I get a Calendar invite (eg Teams) I can scroll to bottom of the invite, and there is an option to add ICS file to Calendar. I click on it and it pushes the invite to Google Calendar, and it inserts the correct appointment.

However on my main device (W11 PC) Thunderbird does not show any ICS file. There is a banner that say "This message contains event information. Enable a Calendar to Handle it" Can it be configured to use Google Calendar as the linked Calendar ? If so, could someone explain to me how to do this.

PLEASE READ UNTIL THE END So, a few months ago I reinstalled Windows on my laptop because I had some bugs. After the OOBE was completed, I set it up and installed Chrome. However, when I tried to log in, the app suddenly force closed and could no longer be opened. So, I switched to Firefox. Everything was running fine. But now (06/26/2025), while I was using Firefox, it suddenly force closed (this is the first time it has force closed on me). I clicked twice on the desktop but it also didn't work, I'm confused about what to do, I absolutely don't want to use Microsoft Edge. When I tried to spam the Firefox icon on the taskbar while opening the task manager, crashhelper.exe suddenly appeared many times, I tried to delete those exe files but it had no effect, so I restored them back to their directory. I'm really confused whether my laptop is broken or if there's a bug in the Windows software? So that's it and thank you.

Thunderbird 138/139, Windows 11 Pro 23H2. While composing a message, after a few lines the app freezes. Both the compose window and the main TB window freeze. Only opening the Windows Task manager allows me to close them. This did not happen with earlier versions.

If I save the message every few seconds while composing I can get most of the message back and continue after restarting TB. This behavior is the same in both the normal and troubleshooting TB modes. I can't even find a crash log to send to Mozilla.

Where shall I look next?

Thank you!

The first comment describes what is happening. We would very much appreciate your being able to correct this. We have lost much valuable information due to this....we have not been accustomed to something of this sort happening. I have now changed my schedule to go to Trash first and review all the subjects, then go to my inbox. To me, this is highly unnecessary.

Today I tried to open Firefox, but no matter how I tried it didn't work. I uninstalled Firefox completely from my computer and reinstalled it. However, when I tried to sign in and sync my profile with all my saved passwords and history, it went to a default mode I think, and I can't see any of my saved passwords. Can you help me recover all my passwords please?

Hello,

Since update 140.0, the side panel is dark (no problem), but the text is black instead of white!!! Which makes reading black on dark is very complicated... Could you fix this problem with a new update? Thank you so much in advance.

a website I'm browsing contains a Google map which should show the location of all of its customers, but they won't show up when I try and look at it. I just get a map of the world without any customer location pins. How can I see the customers? (Using mac mini).