Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does scrolling appear choppy in Firefox 4?

  • 2 respostas
  • 87 have this problem
  • 24 views
  • Last reply by cjkoop

more options

After upgrading to Firefox 4, I've noticed a huge change in the way pages scroll. All pages scroll in a slow and choppy manner, regardless of the settings I use. I've tried turning Smooth Scrolling on and off, and I've done a clean install too. I could live with the way it was in 3.6 but it is now incredibly annoying and almost unuseable.

After upgrading to Firefox 4, I've noticed a huge change in the way pages scroll. All pages scroll in a slow and choppy manner, regardless of the settings I use. I've tried turning Smooth Scrolling on and off, and I've done a clean install too. I could live with the way it was in 3.6 but it is now incredibly annoying and almost unuseable.

Chosen solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

In Firefox 4 Safe mode disables extensions and disables hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

Ler a resposta no contexto 👍 6

All Replies (2)

more options

Chosen Solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

In Firefox 4 Safe mode disables extensions and disables hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

more options

Yes, this ended up being the problem. My extensions were fine but hardware acceleration had to be turned off. Everything is running smoothly now.