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Unable to use real player, "internet connection lost"

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using real player, will not connect to internet ( internet connection lost) When trying to use one button down load feature, " unable to down load, internet connection lost".

Worked before i switched from Explorer 8.0 to Mozilla. Have removed and reinstalled Real Player but will not allow new down laods

using real player, will not connect to internet ( internet connection lost) When trying to use one button down load feature, " unable to down load, internet connection lost". Worked before i switched from Explorer 8.0 to Mozilla. Have removed and reinstalled Real Player but will not allow new down laods