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Firefox freeze when i want to save a picture

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When i open a picture from a page, and want to save it on my computer, I right click on the picture to save it. At that very same second, Firefox freeze and I need to open the activity manager to close it.

What also confuse me there, when I find Firefox, there is a number behind the name, like: Firefox(7) Does it mean that 7 Firefox is opened in the background?

What is the problem?

To save a picture now, I need to use Edge.

When i open a picture from a page, and want to save it on my computer, I right click on the picture to save it. At that very same second, Firefox freeze and I need to open the activity manager to close it. What also confuse me there, when I find Firefox, there is a number behind the name, like: Firefox(7) Does it mean that 7 Firefox is opened in the background? What is the problem? To save a picture now, I need to use Edge.

All Replies (6)

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Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104 What security software are you running? Let me boot to Win10 and check again.

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No issues for me in Win10. see screenshot

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This can be caused by shell extensions which appear as extra context menu items in File Explorer (eg 7-Zip). Try uninstalling any software that appears here or disable the shell extension if there is an option to do so.

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It would also be interesting to see what your right click menu looks like. Can you post a pic showing the options you get?

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Hi all. I did a deep cleaning of Firefox, removed all downloads, and used CCCleaner. So for now it seems like it works well. When i right click, and choose save picture, now a window in file manager opens, and i can save. So I guess my problem solved by doing a cleaning. Thank you guys for your replies.

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Here it is, enclosed, right click mouse