Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Everything is locked

  • 1 resposta
  • 0 have this problem
  • 11 views
  • Last reply by Paul

cocktherockhardjohnson
cocktherockhardjohnson
more options

I’m locked out of all of my accounts because I can’t remember my firefox password and all records of it were lost to a corrupted drive. If I can’t access my 100s of accounts I’ve had for years because of firefox, I’m going to do something rash. I literally can’t even access my [expletive] email to prove it was me because I wanted to uP mY sEcUrItY and use randomly generated passwords. Help and help fast.

I’m locked out of all of my accounts because I can’t remember my firefox password and all records of it were lost to a corrupted drive. If I can’t access my 100s of accounts I’ve had for years because of firefox, I’m going to do something rash. I literally can’t even access my [expletive] email to prove it was me because I wanted to uP mY sEcUrItY and use randomly generated passwords. Help and help fast.

Paul modificouno o

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Please appreciate that Firefox Sync is designed to sync bookmarks between copies of Firefox - it is not designed as online storage.

If you do not have your Firefox Account password, this article will help: https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information#w_ive-forgotten-my-firefox-account-password-how-do-i-reset-it

If you are instead referring to a Primary Password in Firefox, this article will help: https://support.mozilla.org/en-US/kb/reset-your-primary-password-if-youve-forgotten-it