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Tabs on Firefox crashes whenever I have HTML5 running in the background

  • 12 respostas
  • 1 has this problem
  • 18 views
  • Last reply by philipp

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After I've updated the Firefox browser to 50.0, I started having issues browsing multiple tabs. Whenever I have a tab that runs HTML5 (Youtube video or Twitch stream), and I'm on other tabs browsing, there is a high chance that my tabs crashes.

It doesn't happen in Safe mode, but even after I've manually disabled the few addons I have, it still crashes (I have no theme to my browser).

https://crash-stats.mozilla.com/report/index/17185f37-b4aa-4b57-8b4b-5f1752161129

After I've updated the Firefox browser to 50.0, I started having issues browsing multiple tabs. Whenever I have a tab that runs HTML5 (Youtube video or Twitch stream), and I'm on other tabs browsing, there is a high chance that my tabs crashes. It doesn't happen in Safe mode, but even after I've manually disabled the few addons I have, it still crashes (I have no theme to my browser). https://crash-stats.mozilla.com/report/index/17185f37-b4aa-4b57-8b4b-5f1752161129

All Replies (12)

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When I ran the system file check, I got the message "Windows Resource Protection did not find any integrity violations."

I did have updates for my graphics card drivers, which was found through Geforce Experience, but it didn't solve my problem. Even after I had installed them, I still got crashes.

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Please post the newest crash reports.

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Go to that message, and use the Undo link to its right.


Signature: nvwgf2um.dll | BaseThreadInitThunk

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder

mfplat.dll = Microsoft Windows Media Foundation Platform

d3d11.dll = Direct3D 11 Runtime = Microsoft

user32.dll = Windows User API

KERNELBASE.dll = Microsoft

ntdll.dll = Microsoft

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

This is for Sumo's Related Bugs 1310600 RESOLVED FIXED Spike in crashes with Nvidia driver DLLs in Firefox 50 1292273 REOPENED --- Crash in nvwgf2um.dll | BaseThreadInitThunk

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This is just a suggestion, Install an older version of Firefox {web link} Look for the directory of the version that you want. But remember that old versions may have security issues.

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please do not downgrade to an older version. if the crashes didn't stop with a driver update, please disable d3d11 dxva video playback support in firefox to work around this type of crash: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named media.windows-media-foundation.allow-d3d11-dxva. double-click it and change its value to false and restart firefox once.

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I found that after I downloaded the latest drivers for my graphics card, it wasn't until after I rebooted my computer with the drivers already installed, that the tabs crashing stopped happening.

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That was very good work. Well done.

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KalKent modificouno o

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The new crash reports are the same as the other.

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my recommendation from before still stands ;-)