Compare Revisions
Forum Response - Get troubleshooting information
Revision 36411:
Revisión 36411 de AliceWyman do
Revision 36412:
Revisión 36412 de AliceWyman do
Palabras clave:
Search results summary:
just another canned response
just another canned response
Contido:
In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following:
*Click the Firefox button at the top left, then click the ''Help'' menu and select ''Troubleshooting information'' from the submenu. If you don't have a Firefox button, click the Help menu at the top and select ''Troubleshooting information'' from the menu.
Now, a new tab containing your troubleshooting information should open.
*At the top of the page, you should see a button that says "Copy text to clipboard''. Click it.
*Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.
If you need further information about the Troubleshooting information page, please read the article [[Use the Troubleshooting Information page to help fix Firefox issues]].
Thanks in advance for your help!
In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following:
*Click the Firefox button at the top left, then click the ''Help'' menu and select ''Troubleshooting Information'' from the submenu. If you don't have a Firefox button, click the Help menu at the top and select ''Troubleshooting Information'' from the menu.
Now, a new tab containing your troubleshooting information should open.
*At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
*Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.
If you need further information about the Troubleshooting information page, please read the article [[Use the Troubleshooting Information page to help fix Firefox issues]].
Thanks in advance for your help!