I have a firefox update 27.0.1 that keeps popping up and I think its a fake and I need it removed please.
Im running vista here. A firefox 27.0.1 update notice keeps popping up by my toolbar on bottom right side of my screen.. and goes away. Moments later a big EMPTY firefox update box appears in the middle of my screen. All it lets me do is close it, but it always comes back about 2 hours later. I think its an empty fake !!! How do I get rid of it .... please help me.
Réiteach roghnaithe
Normally warnings are fakes but in your case I am not sure.
Your sytem info aside is indicating you are using Firefox 21, so either you are using an out of date and unsupported version of Firefox, or something is going wrong and Firefox is not reporting the correct information.
When you use the Firefox button and the help option you should get an option about firefox that confirms the version you are using.
Possibly you have security software preventing updates. Have a look at these articles then please post back and confirm what version you are using.
- Update Firefox to the latest release
- How to fix the Update Failed error message when updating Firefox
All Replies (3)
Réiteach Roghnaithe
Normally warnings are fakes but in your case I am not sure.
Your sytem info aside is indicating you are using Firefox 21, so either you are using an out of date and unsupported version of Firefox, or something is going wrong and Firefox is not reporting the correct information.
When you use the Firefox button and the help option you should get an option about firefox that confirms the version you are using.
Possibly you have security software preventing updates. Have a look at these articles then please post back and confirm what version you are using.
Turned out I was actually out of date. I came to the firefox site and did the update manually. Problem solved... thank you.
That's good then thanks for reporting back.