The same issue has already been discussed here: https://support.mozilla.org/de/questions/1209898 Since this week I use Windows 10 (replacing Vista) and after a short wh…
The same issue has already been discussed here: https://support.mozilla.org/de/questions/1209898
Since this week I use Windows 10 (replacing Vista) and after a short while I could google anything through my Firefox browser. I just get a blank screen. So I've looked for solutions and I've followed the description below (...it even seemed to work until the next update):
"Try to rename/remove search.json.mozlz4 in the Firefox profile folder with Firefox closed. You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page. • Help -> Troubleshooting Information -> Profile Directory: Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder • http://kb.mozillazine.org/Profile_folder_-_Firefox Boot the computer in Windows Safe mode with network support to see if that has effect in case security software (Avira) is causing problems. • http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ • http://www.7tutorials.com/4-ways-boot-safe-mode-windows-10"
Well, after the most recent update today, it is now obvious that this solution is of little use because the same problem has returned and "search.json.mozlz4 " has been reinstalled back in its place again.
I don't think it is a good practice if one has to remove the file again after every update.
So, what can be really done about this?