Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

You tube videos not working, win 8, ff23.0.1any help here?

  • 1 freagra
  • 4 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó cor-el

more options

Some videos on youtube section wont play, everything worked fine up to about 4 days ago. I have win8 and firefox 23.0.1 I dont know whose problem it is but it has become frustrating. Any help will be appreciated.

Some videos on youtube section wont play, everything worked fine up to about 4 days ago. I have win8 and firefox 23.0.1 I dont know whose problem it is but it has become frustrating. Any help will be appreciated.

All Replies (1)

more options

You can try basic steps like these in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.