Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Using firefox on my laptop I am unable to open any of my hotmail messages. HELP!

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó cor-el

teegs36
teegs36
more options

I can sign into hotmail, but I cant open emails in hotmail. I can do this with explorer but it's slow. I have no problems using other computers.

I can sign into hotmail, but I cant open emails in hotmail. I can do this with explorer but it's slow. I have no problems using other computers.

All Replies (2)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Upgrade your borwser to Firefox 8 and check

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).