Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Fireox 4 does not seem to ask for log-in details or use auto-complete as did the previous version; why?

  • 3 fhreagra
  • 18 leis an bhfadhb seo
  • 4 views
  • Freagra is déanaí ó cor-el

more options

Since downloading Firefox 4 I have not been asked to save my log-in and password as it used to do. Also the auto-complete aspect that on the previous version would fill in the username, once I provided the first letter, on my Hotmail no longer seems to work. I have followed the instructions as per the help pages but to no avail. My question is: what has happened to the auto-complete and what has happened to Firefox asking about saving log-in details and passwords.

Since downloading Firefox 4 I have not been asked to save my log-in and password as it used to do. Also the auto-complete aspect that on the previous version would fill in the username, once I provided the first letter, on my Hotmail no longer seems to work. I have followed the instructions as per the help pages but to no avail. My question is: what has happened to the auto-complete and what has happened to Firefox asking about saving log-in details and passwords.

All Replies (3)

more options

Make sure that you not run Firefox in (permanent) Private Browsing - Use Firefox without saving history mode.

  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Uncheck: [ ] "Permanent Private Browsing mode"

more options

Thank you cor-el for your reply. Having already tried what you suggest, and re-tried it just now, it seems to make no difference whatsoever. However, I will continue to look on the help options and try any remedy that seems likely; I am ever hopeful!

Alas the old addage here seems to ring true, with regard to yet another 'new version' of a product such as Firefox, that "if it ain't broke then don't fix it!" Cheers, Nick.

more options

I assume that you already have set Firefox to remember passwords?

  • Tools > Options > Security: Passwords: "Remember passwords for sites"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)