Why does my Firefox say that my Outlook account is not in service?
Why does my Firefox page say that my Outlook account on the web is not in service?
All Replies (1)
Hello,
Here are some ways to troubleshoot: Clear Cookies and Cache: Click the padlock icon in the address bar, select "Clear cookies and site data," then reload the page.
Use Private Mode: Open a new private window (Ctrl+Shift+P) and attempt to sign in to https://outlook.office.com/mail to check if extensions are causing the issue.
Disable Extensions/Tracking Protection: Turn off ad-blockers or privacy extensions (e.g., UBlock Origin, Privacy Badger) and check that Firefox's Enhanced Tracking Protection is not blocking the site.
Troubleshoot Mode: Start Firefox in Troubleshooting Mode (formerly Safe Mode) to determine if an add-on is responsible.
Verify Account Status: If the error persists, the account might be blocked due to unusual activity; check at Microsoft Support.
If you are using bookmarks, make sure to use the direct URL rather than an outdated one.