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Does not Sync
I did format my computer and then when i logged in to my Firefox account like always i would do in the past this time i did not sync my bookmarks etc etc.
All Replies (3)
Hi
Thank you for your question about the Firefox Sync service.
It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.
If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.
If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.
Firstly, thank you for your reply. I have been using Firefox for over 10 years and have never had this problem. Since I reset my system, I can simply log in and all my bookmarks appear. So as far as I understood I was using the sync option in the wrong way as I thought all my bookmarks etc were stored directly in my account. I read the article you sent me and thank you for that, but it did not help me fix my problem.
So as I understand it, there is no way to restore my data now before I reset my operating system?
One of my favorite discussions that is closed for some reason. https://support.mozilla.org/en-US/forums/contributors/707681#post-86895