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how do I unblock access to my email account on firefox?

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my access to my xfinity email is blocked and I can't figure out how to unblock

my access to my xfinity email is blocked and I can't figure out how to unblock

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Yes, I'm able to replicate the issue. It only works in Troubleshoot Mode.

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You can check for issues with Total Cookie Protection.

You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages like blocked content.

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After clearing browser caches it works normally. see screenshots

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