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Login for cbc.ca not working

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HI there.

I can login to https://www.cbc.ca using Chrome but with Firefox the login process displays my logged in account information for a spit second (so password is working etc) then cycles back to the login code line. There are no error codes, just this behavior. This started about 2 - 3 weeks ago.

Firefox 116.0 (64-bit). Windows 10 64 bit Version 10.0.19045 Build 19045

fyi and thanks

HI there. I can login to https://www.cbc.ca using Chrome but with Firefox the login process displays my logged in account information for a spit second (so password is working etc) then cycles back to the login code line. There are no error codes, just this behavior. This started about 2 - 3 weeks ago. Firefox 116.0 (64-bit). Windows 10 64 bit Version 10.0.19045 Build 19045 fyi and thanks

All Replies (8)

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Does it still happen in Troubleshoot Mode?

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Yes, still happens in troubleshoot mode.

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Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.

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Refreshed Firefox and aside from deleting all of my add-ons nothing else changed.

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Just a guess, but is Firefox blocking any trackers on the login page? If so, you might try logging in with tracking protection disabled for the site.

Another thing to try is clearing cookies and cache for the site. I've had luck with that resolving login issues in the past.

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Yes, I discovered that after reloading my extensions. This site didn’t like Enhanced Tracking Protection but gave no message asking to disable as many sites do. They must have changed something as I’ve been using this setting at this site for some years. Thanks for your reply.

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You can report the site is not working from the Tracking Protection panel so it can be investigated.

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