Firefox Monitor
I am attempting to delete a few of the email addresses in "Monitor". Alas, after trying to click the trashcan icon, as well as erase/delete the actual email addresses in the Firefox Password Manager, also I have deleted the actual email accounts from the "respective" email services. *At least said "respective" email service have told me my accounts were...No Longer.?
At anyrate, I don't necessarily have any new email addresses to add, I simply do not use the ones I'm trying to delete. So, if anyone has any ideas, they would be received with much appreciation. Thanks all at the Moz:lla Support team and anyone else I've surely forgotten to mention, Aa-Ron
P.S. Thank you for the "Helpful Tip" at the bottom, however, I can think of nothing else. Although, my lack of computer literacy and below Pr-School level I.T. skills means there's a more than very high chance I've done something or other wrong. Ha! Thank you all, Aa-Ron
All Replies (4)
Hi Aa-Ron,
Thank you for reaching out to the Firefox Support Forum. I understand that you are having trouble deleting email addresses from Firefox Monitor. I'll do my best to assist you.
To delete email addresses from Firefox Monitor, you can follow these steps:
Open Firefox web browser on your computer. Click on the menu button (three horizontal lines) in the top-right corner of the browser window. Select "Options" or "Preferences" from the dropdown menu. In the left sidebar, click on "Privacy & Security." Scroll down to the "Firefox Data Collection and Use" section. Find the "Firefox Monitor" option and click on the "Manage Email Addresses" button. You should see a list of email addresses associated with Firefox Monitor. To delete an email address, click on the trashcan icon next to it. If you have already deleted the email accounts from the respective email services, they should no longer be associated with Firefox Monitor. However, if you are still seeing them in Firefox Monitor, please try the following steps:
Clear your browser cache and cookies. This can help refresh the data in Firefox Monitor. Restart your computer and relaunch Firefox to ensure any temporary issues are resolved. If the issue persists, please let me know, and I'll be glad to provide further assistance. Remember, we are here to help you, so don't hesitate to ask any questions.
Best regards, Firefox Support Volunteer
suram080 said
Scroll down to the "Firefox Data Collection and Use" section. Find the "Firefox Monitor" option and click on the "Manage Email Addresses" button.
Please share a screenshot of this option.
Aa-Ron said
I am attempting to delete a few of the email addresses in "Monitor". Alas, after trying to click the trashcan icon, as well as erase/delete the actual email addresses in the Firefox Password Manager, also I have deleted the actual email accounts from the "respective" email services. *At least said "respective" email service have told me my accounts were...No Longer.?
Just to confirm on the "trash can" buttons, those are the ones here:
https://monitor.firefox.com/user/settings
If the addresses aren't listed there, possibly the reports come from sites where you saved logins as described in the following article: Firefox Password Manager - Alerts for breached websites.
If they aren't from either of those, hmm, strange.
jscher2000 - Support Volunteer said
suram080 said
Scroll down to the "Firefox Data Collection and Use" section. Find the "Firefox Monitor" option and click on the "Manage Email Addresses" button.Please share a screenshot of this option.
Hmm I also wonder about what source suram080 is using on how to remove a email address from Firefox Monitor.
How to actually add or remove email addresses from Firefox Monitor. https://support.mozilla.org/en-US/kb/how-do-i-monitor-multiple-email-addresses
Athraithe ag James ar