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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

We could not verify that you are human. Please refresh the page and try again. I get the message on certain websites

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I get this message on certain websites:

  We could not verify that you are human. Please refresh the page and try again.

Why is that? I have the latest version of FF on my desktop. Please let me know. Thanks, Betsy

I get this message on certain websites: We could not verify that you are human. Please refresh the page and try again. Why is that? I have the latest version of FF on my desktop. Please let me know. Thanks, Betsy

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to prevent automated software (Robots/bots) and spammers from performing actions on your behalf

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How do I correct this on Firefox? Some websites work when I use Bing. Thanks for your reply. Betsy

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Without screenshot of the error or what the URL is - no one is going to know what to expect or see what is going on with the site.

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Here is one website with this problem: https://m.cmpgn.page/CVfrmJ

Thanks for your help.

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It looks that the website is protected by Cloudfront and passes via a proxy and there is likely some challenge involved, so it is possible that something goes wrong in your case as it works for me without problems (I see a short flash while loading, too fast to see what it is about).

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

Boot the computer in Windows Safe Mode with network support to see if that has effect.