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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox web browsing is glacial/not working (out of nowhere)

  • 3 fhreagra
  • 1 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó James

kevindcoryell
kevindcoryell
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Hello, I have not been having any issues with Firefox for about a year. Yesterday morning, when I came into the office and loaded up Firefox the same way I had been for a year, it was not behaving in the way I would expect. Web pages were not loading and I wasn't able to 'refresh' pages in the normal way. Firefox is basically unusable for me at this point. Here is a loom video showing the problem I am having: https://www.loom.com/share/38872d349a6a4dd083a5afae4e7a67fb

Hello, I have not been having any issues with Firefox for about a year. Yesterday morning, when I came into the office and loaded up Firefox the same way I had been for a year, it was not behaving in the way I would expect. Web pages were not loading and I wasn't able to 'refresh' pages in the normal way. Firefox is basically unusable for me at this point. Here is a loom video showing the problem I am having: https://www.loom.com/share/38872d349a6a4dd083a5afae4e7a67fb

Réiteach roghnaithe

Do you use Webroot (security software)?

A couple of other users identified Webroot as blocking 64-bit Firefox 97 -- released yesterday -- from running properly:

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All Replies (3)

TyDraniu
TyDraniu
  • Top 10 Contributor
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Réiteach Roghnaithe

Do you use Webroot (security software)?

A couple of other users identified Webroot as blocking 64-bit Firefox 97 -- released yesterday -- from running properly:

kevindcoryell
kevindcoryell Úinéir na ceiste
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THANK YOU!!! I do use Webroot and tried the compatibility mode solution in the first question you linked to and that worked. Yay!

James
James
  • Top 25 Contributor
  • Moderator
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https://www.mozilla.org/firefox/97.0.1/releasenotes/

Fixed Works around problems with WebRoot SecureAnywhere antivirus rendering Firefox unusable in some situations