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I have problems with netbank.

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I´m from Denmark and have problems with netbank. In firefox can´t send money. have to go to microsoft edge. I like firefox have use for many year... Any solution?

Réiteach roghnaithe

The banks always have to test and approve browsers for use by their systems. Otherwise a browser could be used to steal your money.

So i am almost positive that FF has not been approved by your bank - yet. And its not easy for them as well because FF keeps upgrading its version. There has been like 3 this year so far.

But the above is a simple explanation based on old fashion understandings of technology.

There could be a more reasonable rationale at play, such as the bank is unable to spy on you because FF is preventing them. But who knows for sure?

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All Replies (10)

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Please explain the problem in detail. What happens? What is/are the exact error message(s) ?

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bold textHi FredMcD...

When I have made an order via online banking (very much security.) Firefox and easy-id can not work together Can make the order in firefox but sending must be done with microsoft edge! Firefox says they are coming with a new browser June 1. Just want to hear if firefox has fixed this issue. Regard Beowolf2010

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I don't know easy-id. Is this an add-on or part of the website?

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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for messages about blocked content.


You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

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FredMcD said

I don't know easy-id. Is this an add-on or part of the website?

bold text Easy-id is just security matter, when send money online exempel via. Netbank. regard Beowolf2010

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FredMcD said

I don't know easy-id. Is this an add-on or part of the website?

bold text Easy-id is just a security matter. Exempel when send money via Netbank. Regard Beowolf2010

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cor-el said

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for messages about blocked content.

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

bold text Hi cor-el.

I have superantispyware to clean any cookies and also take care for my PC. Thanks for a long answer. But the issue is not about this.... regard Beowolf2010

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Réiteach Roghnaithe

The banks always have to test and approve browsers for use by their systems. Otherwise a browser could be used to steal your money.

So i am almost positive that FF has not been approved by your bank - yet. And its not easy for them as well because FF keeps upgrading its version. There has been like 3 this year so far.

But the above is a simple explanation based on old fashion understandings of technology.

There could be a more reasonable rationale at play, such as the bank is unable to spy on you because FF is preventing them. But who knows for sure?

Helpful?

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·´¯`·...¸>-)))º> ~dbben said

The banks always have to test and approve browsers for use by their systems. Otherwise a browser could be used to steal your money. So i am almost positive that FF has not been approved by your bank - yet. And its not easy for them as well because FF keeps upgrading its version. There has been like 3 this year so far. But the above is a simple explanation based on old fashion understandings of technology. There could be a more reasonable rationale at play, such as the bank is unable to spy on you because FF is preventing them. But who knows for sure?

bold text Hi dbben.

Thanks for your answer. very helpfull. regard Beowolf2010

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We are glad to be of help.  :-)

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Cuir ceist

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