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Solved Cartlannaithe

Error on New York Times site after latest update

Shane

After updating to 70.0.1 I can no longer view many stories on the New York Times website. I can see the front page at NYTimes.com fine, but when I click on a story the story briefly appears then the page goes white (blank). Strangely, this doesn't happen on ALL stories, just most of them. I spoke with the NYT and they recommended using Chrome, which clearly I am not going to do.

After updating to 70.0.1 I can no longer view many stories on the New York Times website. I can see the front page at NYTimes.com fine, but when I click on a story the story briefly appears then the page goes white (blank). Strangely, this doesn't happen on ALL stories, just most of them. I spoke with the NYT and they recommended using Chrome, which clearly I am not going to do.
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Réiteach Roghnaithe

Did you block any elements on the NYT ? Sometimes when you block an element incorrectly you get no page content, because the block spilled over into the page content.

All Replies (5)

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

Ad blocker is on but the problem still appears if it's turned off.

Réiteach Roghnaithe

Did you block any elements on the NYT ? Sometimes when you block an element incorrectly you get no page content, because the block spilled over into the page content.

Yesterday, without any changes on my end, the site began working again. I can only surmise this was on issue on the NYT's side. Thanks everyone for your kind assistance. SOLVED PROBLEM

Athraithe ag Shane ar

That's good to hear. Please flag your last post as Solved Problem as this can help others with similar problems.