Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

screenshot problem

  • 3 fhreagra
  • 1 leis an bhfadhb seo
  • 12 views
  • Freagra is déanaí ó hnishman

gregsacchet
gregsacchet
more options

When using the screenshot function in Quantum 68.0.1 in Facebook, the saved image is incorrect. There is a banner in the middle of the image. I could not reproduce this problem on any other site.

When using the screenshot function in Quantum 68.0.1 in Facebook, the saved image is incorrect. There is a banner in the middle of the image. I could not reproduce this problem on any other site.
Attached screenshots

Réiteach roghnaithe

I always did this; Taking a Screenshot; Windows > Start > search box > Snip. Select Snipping Tool. Use a compressed image type like PNG or JPG to save the screenshot. Save the picture(s) to your desktop. Press the Reply button. Then press the Add images; Browse button.

Read this answer in context 👍 1

All Replies (3)

Wesley Branton
Wesley Branton
more options

Unfortunately, as far as I'm aware, this has always been an issue on Facebook specifically. It's something to do with the way that the Facebook website is designed.

If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. Your feedback gets collected by a team of people who read it and gather data about the most common issues.

FredMcD
FredMcD
more options

Réiteach Roghnaithe

I always did this; Taking a Screenshot; Windows > Start > search box > Snip. Select Snipping Tool. Use a compressed image type like PNG or JPG to save the screenshot. Save the picture(s) to your desktop. Press the Reply button. Then press the Add images; Browse button.

hnishman
hnishman
more options

I had it show up once. I reloaded the screen/page. I went back and took another screenshot as copy and it was fine. Then I downloaded a screenshot which was also fine without the banner.