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Dear all - can't remove a search engine namely "Yahoo! Search engine". Tried everything described by Mozilla but nothing works. Please assist!

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  • Freagra is déanaí ó FredMcD

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Dear all - can't remove a search engine namely "Yahoo! Search engine". Tried everything described by Mozilla but nothing works. Please assist!

Dear all - can't remove a search engine namely "Yahoo! Search engine". Tried everything described by Mozilla but nothing works. Please assist!

All Replies (5)

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hello, this sounds like a problem possibly caused by adware on your pc.

  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

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Thanks for the prompt reply! Followed closely step by step your instructions - unfortunately nothing helps!

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does it help if you refresh firefox?

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I did it - same thing. Yesterday put Kaspersky - no change. Perhaps a fresh start for the Windows... ?

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Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; (<Control> [Mac=<Command>] <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove “ Yahoo “ Anything.

Also look for SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine

Now do the same in the computer’s Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the Applications folder. Linux: Check your user manual.