Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I cannot log into my account

  • 1 freagra
  • 2 leis an bhfadhb seo
  • 61 views
  • Freagra is déanaí ó philipp

Darth Homer
Darth Homer

I get "unexpected error" every time I try to log into my account.

Also, password and user name reset emails never arrive.

I have the feeling there is something really wrong with my account.

I get "unexpected error" every time I try to log into my account. Also, password and user name reset emails never arrive. I have the feeling there is something really wrong with my account.

All Replies (1)

philipp
philipp
  • Moderator

hi, yes there is currently a general ongoing service outage affecting logins with firefox accounts. mozilla engineers are aware of it and working to resolve it. please try it again a little bit later & sorry for the inconvenience!