Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why won't my computer download the newest version of firefox?

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 21 views
  • Freagra is déanaí ó John99

more options

I keep getting notifications that there is a newer version of Mozilla available, but when I try to download the newest one it just pulled up a window that shows the Firefox logo an arrow and my apps icon

I keep getting notifications that there is a newer version of Mozilla available, but when I try to download the newest one it just pulled up a window that shows the Firefox logo an arrow and my apps icon

All Replies (1)

more options

Hi JessieLee, It does look like your Firefox is out of date.

You appear to be using Fx41 you should be on Fx44 with Fx45 due out in a couple of weeks. It is unlikely but something could be messing with the information so check by using

Menu {three bar icon) -> Help { (?) icon) -> About Firefox
  • What version does that show that you are using ?

Try to update Firefox by following these instructions:

Note the just checking the version would normally initiate an update. The article also explains how to check the update settings, or the alternative method is to download a full installable version from getfirefox.com as explained fully in