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• how to get rid of google signin popup that appears on the home page

  @thunderbird.ud1fl If the above information does not resolve your issue, you should consider [/questions/new creating a new thread] with specific details about your issue. Doi…

• Google Gmail Pop Up from unused email account

  @thunderbird.ud1fl If the above information does not resolve your issue, you should consider [/questions/new creating a new thread] with specific details about your issue. Doi…

• Persistent Google login popup even after Gmail account removal

  @thunderbird.ud1fl If the above information does not resolve your issue, you should consider [/questions/new creating a new thread] with specific details about your issue. Doi…

• Repeated "Mozilla Thunderbird Email wants to access your Google Account"

  ''thunderbird.ud1fl [[#answer-1777959|said]]'' I keep getting this "Sign in with Google" popup. I have deleted that account completely, from my Thunderbird AND even with Google t…

• blocking my hotmail email

  https://support.mozilla.org/en-US/kb/cannot-receive-messages

• Emails going to trash folder and won't let me move to inbox

  I can only think of two causes. A filter that moves mail from that domain to the trash. (lots of folk have these manual filter that they try and manage spam with. Your mail …

• Inbox doesn't work

  perhaps you could show an image of the relevant item. For example, Shows an unread count for mail in that folder and it's children. Show the same folder with it's child…

• Unable to download messages on my email provider to my Thunderbird inbox

  have you installed the proton bridge software as described on the Proton web site? That ios the only way to access a proton account using a mail client, any mail client.

• new install first use

  Have you added a mail account to the application to send mail from?

• URGENT HELP NEEDED! My email account is being closed by Spectrum..how do I secure my accounts on Thunderbird? (save my 100,000 emails permanently)

  If the Account is IMAP Export them from Thunderbird as MBOX files using this addon https://addons.thunderbird.net/en-US/thunderbird/addon/importexporttools-ng/?src=ss You can …

• shared mailboxes on outlook.office35.com email account

  This is about as close as I can get https://bugzilla.mozilla.org/show_bug.cgi?id=1981520#c7

• Trash Folder

  I have no idea what you think compact is, but it has nothing to do with deleting mail or moving anything to a new folder, let alone Trash. Did the copy in Local folders ever c…

• Retr error frequently

  To diagnose problems with Thunderbird, try one of the following: *Restart Thunderbird with add-ons disabled (Thunderbird Troubleshooting Mode). On the Help menu, click on " Tr…

• I am trying to set up filters but user guide instructions are different than what comes up on the screen.

  ''cwbeeson [[#answer-1778147|said]]'' I am new to Mozilla and Thunderbird and I am trying to get my arms around the program. It's a very steep learning curve. All I am trying to…

• My mail says i need to authenicate something. I an having probs with google at this time. Would that be the main prob with my mail?

  is your mail provided by gmail? If so, that would most likely be the issue indeed.

• Retr error frequently

  So why is your mail server unable to provide the emails it said it had (I would be looking for security/Antivirus software that is off the rails)

• unable to add account

  Let me get this. You have trouble adding your account from some unnamed provider to Thunderbird so you are posting here to say goodbye. As you will. Goodbye I would be seekin…

• Thunderbird problems

  Unfoirtunately you ISP has made changes and while they appear to be determined to be friendly, they have failed entirely in their quest to actually provide information on their c…

• I get double entries in Thunderbird sent folder

  Anyone using Outllook.com (in one of it's many guises) or gmail will have this issue unless the disable Thunderbird default behavior to save a copy of sent mail. As those provide…

• Thunderbird wants to access gmail

  That could be a calendar or an address book as well as email. It might even be from the chat component, bu6 that is I hink probably unlikely you would know if you had a chat acc…

• My Email will not send or receive on my PC.

  See https://support.mozilla.org/en-US/kb/cannot-send-messages and https://support.mozilla.org/en-US/kb/cannot-receive-messages

• I need to turn on the junk option, it will simply not turn on no matter the junk setting

  Ok, the monthly release, what is it 145 or the like, uses spam for everything. The ESR release uses the term junk. Fundamentally Thunderbird is having a schizophrenic situation w…

• Certificate error

  That screen shot if from a phone, is this a question about Thunderbird for Android? while I do not use the android product I will take a punt that the issue is you have an…

• Compacting folders

  I fear compacting is frequently corrupted by antivirus programs. Try right clicking the folder and selecting properties and then the repair button in the hopes that is is jus…

• associated helper

  ''smithassoc [[#answer-1777867|said]]'' Hi Matt,I went into settings,but no application helper I told you to search for PDF. It is even shown in the search box of the image…

• No option to delete messages from the “All” folder

  I am starting to feel like a broken record on this. Does anyone read the user support documentation that says what happens, or is the concept that the folder just do not exist t…

• strange filter/target folder problem

  ''mozilla767 [[#answer-1777873|said]]'' The problem the popup to refers is always a problem with the folder where the email should be moved to. I will take a screenshot the nex…

• Printing Thunderbird emails - default number of copies on printer menu is 2

  Are there two cannon MX430 series printers installed in windows? Perhaps one on USB and one a Bluetooth connection. The system drive image show a printer printing in full color…

• strange filter/target folder problem

  is that FAZ, REWE, and Campact or as this appears to be German are we dealing with email addresses that use unicode and non ANSI characters. For example außer would make for a…

• Computer crashed. Starting from scratch. All my Gmail routed through Thunderbird now lumped into "inbox".

  ''rustybowman [[#question-1545671|said]]'' What can I do to get everything back into their folders like they were before? Probably add the account again as IMAP instead of P…

• Sent foldee empty

  How about you start with some current accurate information. That way someone might be able to figure out what is happening in your instance. Thunderbird saves mail to the accoun…

• associated helper

  So no hallucinations then I guess. But if I attach a JPG to an email I am writing, a double click opens it. Attach a PDF and it also opens. In a new tab in Thunderbird. That wou…

• associated helper

  Sound to me like your AI might be hallucinating. Thunderbird handles PDF files internally. Can you open the attachment from the sent mail folder after it is sent? Or do you get …

• Keyboard (macOS) how to enter a new line that does not insert a new paragraph.

  ''joaquin.oakland [[#question-1545673|said]]'' I don't find in the on-line documentation any method to--when composing the body of an e-mail message--start new line without start…

• associated helper

  Before you start you need to identify the type of file you have attached. It is not "scanned document" Brother, the maker of my printer offer a number of choices. See https://s…

• thunderbird won't open

  True David, I will lock this.

• THUNDERBIRD EMAIL SIGN IN NOT WORKING FOR SHAKER0442@GMAIL.COM HELP!!

  You are apparently under a serious misapprehension, that someone can undertake something from this forum that will affect a change in your experience. They can not. This is a…

• how do I manage signatures in thunderbird

  Manage them what kind and how? I know you think everyone wants to do whatever it is you are wanting to do and the answer should be simple. The rest of us have no idea because yo…

• blocking sender

  This is a note from the guy that wrote the support article on blocking a sender more than a decade ago telling folk how to do it with a filter. https://support.mozilla.org/en-U…

• I lost my email on Thunderfird, now cant get in due forgot password

  See https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-tb and https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-primary-password …

• I can't access thunderbird exclusively. It always goes to gmail.

  are you attempting to use Thunderbird with a GMail account and you are being asked to authorize Thunderbird's access to your gmail account? That is the normal thing. If I have…

• mailbox://nobody@Local Folders/Archives

  What does local folders have to do with IMAP quota. I think you need to explain a little more. I will guess you are trying to set the archive folder on your providers IMAP mai…

• E-Mail attachments not attaching

  perhaps you could quote the error message verbatim. What you are saying sounds like you are opening the attachments, not attaching them. Is there a double click in this pro…

• Thunderbird Desktop Client can no longer access Yahoo mail Plus - "Edge: Too many requests"

  If you have been using the product for some time, why are you trying to add it again?

• smooth scrolling

  what is smooth scrolling? If your scrolling is jumping and jagging it is probable your hardware is insufficient for the tasks you are asking of it. I took up with the powers t…

• Windows 11 Thunderbird showing 2 accounts, only 1 has data in Profile

  There is so much wrong herein three lines I do not know where to start. So I guess at the beginning. ''careymann [[#question-1544535|said]]'' when I backup these huge folders…

• Multiple issues with Thunderbird.

  ''docriv [[#question-1544563|said]]'' In the past week or so, I've been having multiple issues with Thunderbird. First, Thunderbird [v140] suddenly started crashing a few minute…

• Installation

  When you first start the program it asks you for your email address. For subsequent account adds, use the application menu ☰ > New Account

• gmail POP mailbox's getting corrupted repeatedly

  Does your new computer come with a shiny new antivirus that is causing contention issues as it scans the same file as Thunderbird is trying to write to, my guess is yes. Does …

• Yahoo with old at&t domains (formerly ameritech.net) stopped working (bug1997062)

  Right password.... That worries me as you should be either using oauth authentication or a mailkey. Neither of those are your password. So what is the error message exactly (v…

• Luddite question on switching to Mozilla from web based email reader

  ''John Tregidga [[#question-1544571|said]]'' Forgive me the basic question. My wife is almost a luddite when it comes to technology and she is very reluctant to change anything.…

• thunderbird

  Hmm, webmail doe not use mail.bigpond.com, never did. It is years since I abandoned Telstra email, but I don't think anything uses those server name any longer. I will just g…

• Unable to delete selected emails

  ''b.chapman093 [[#answer-1775708|said]]'' No. All the emails I want to delete are in the All Mail folder. I delete them from there and they reappear moments later. They are no…

• Compact folders fails on occasion

  I have to ask why? I have used Thunderbird for may years going back to version 2. I have never needed anything more complex than Thunderbird's built in automatic compact when it…

• Thunderbird used to be very intuitibe

  You are trying to fix a splinter with a felling axe is my feeling here. Your have your issues with Thunderbird, but your description of them reads like a litany of the potent…

• Thunderbird email

  What you are describing sounds like one computer (not synchronizing) is configured to use the POP protocol and the others (synchronizing) are configured to use IMAP. That is esse…

• messages bounced for being over quota

  Compacting does explicitly expunge messages on the server as a part of the process, but simply setting the option in account settings >server setting to expunge the inbox on exit…

• Everytime I open thunderbird I get a blank screen with this message, 'Edge: Too many requests' over the top of the thunderbird screen. I have to change my screen resolution in order to close the blank screen.

  First, try clearing the cache. There is a button in the troubleshooting information on the help menu. Then read this https://www.elevenforum.com/t/what-is-the-problem-with-ao…

• Cannot Set Up Google Account

  You are asking about a domain, but somewhere along the line you have not provided the domain. My guess is the domain is actually not correctly set up in DNS, but it is just a …

• pop3 leaving emails on server still even though this option is 'unchecked' ?

  What mail provider are you using? I know it is a truly radical idea, but does your provider ignore the pop delete command entirely, or do something else with your email. Go…

• Thunderbird keeps timing out when downloading my IMAP email but only from one account usa.net

  Do you have an antivirus that scans your disk when files change? like what Thunderbird downloads email and opens and closed the same file loads and loads of times. There is a …

• reading pane

  Ok, I have been assuming you are talking about the message pane. tre settngs for which appear on the menu bar here, I have assumed this because I have no idea what this fo…

• Descending order only works for regular messages - not for replies list

  Each folder has it's own settings as to sort order. Once you modify the default then it is up to you to choose when and what folders you use it on. ''krtemp-online [[#answer-1…

• Sharing email account

  ''Sullydks [[#answer-1774854|said]]'' T You know nothing of my NAS set up or the raid configuration. So, yes, its a fine back up. Correct, but I do know that anyone tha…

• message attachments - only PDF?

  I am sorry to sound thick. But I have no idea what you are on about. What does seeing if there is an attachment have to do with attachment options? Attachments, when there a…

• Connecting Thunderbird to Gmail fails "Unable to log in at server. Probably wrong configuration, username or password."

  ''RonB1949 [[#answer-1774749|said]]'' My original post said "I have tried many times to get Thunderbird to connect to my Gmail account. " I have changed the screenshot - thanks f…

• reading pane

  All I can suggest is try the menu approach. Alt key + V then l then m

• reading pane

  I used the image to search google and got this from their AI The image shows the "Project" menu on a Windows computer, which is used to manage how the screen is displayed. This…

• reading pane

  I turn my head to the left so it is on it's side and I see an image that I recognize not at all.

• Thunderbird update

  The user agent used to post to the forum indicates User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/141.0.0.0 Safari/537.36 Updating…

• empty email from 1/1/70 impossible to trash

  That is something of a worry. The 1.1.70 date is a clear sign of data corruption as is signifies the date stored as zero in the data file. It is a legacy of the c programming la…

• No Notifs or Alerts Displaying for New Emails on Desktop

  Thunderbird settings.

• reading pane

  I am guessing you need to press F8 on your keyboard.

• I Shift-Deleted messages by accident. Yes, stupid, but can you help!

  If compacting has not occurred on the inbox before you made your questionable copy (Questionable because Thunderbird was probably running when you made the copy and it may well be…

• Release 140.4.0esr blocks email send

  You could log the connection, but my personal bug bear of antivirus interference would be my guess based on the information presented, despite you thinking you have tried disabli…

• can't send messages by email on my laptop but have no problem on my home PC

  from https://www.spectrum.net/support/internet/understanding-email-error-codes I get that error to mean The IP address you’re trying to connect from has an issue with the Do…

• jackgize

  Please take the time to actually explain the issue. We know exactly what you tell us. In this instance that is very very little.

• Repeating, pop-up Google login windows

  if the account is defunct and is configured as IMAP Thunderbired will endevour to access the server and fail. It will then eventually delete the contents of at least one folder, …

• How to stop Mozilla ESR alerts

  in settings

• Thunderbird not creating Sent folder on new empty account

  did you configure the account as IMAP or POP in Thunderbird?

• thunderbird

  are they created in the correct account on the first filters page? The default is "local Folders" or it used to be and few people actually use those any longer.

• Thunderbird

  ''Hephs007 [[#answer-1774010|said]]'' What do I do now? Please help? I have no issue with https://support.mozilla.org/en-US/kb/installing-thunderbird-windows I notice the U…

• CANNOT get Thunderbird to stop putting messages in Junk folder.

  One Question and three answers. It might not be you first attempt, but it would appear your profile here does not support the assertion. https://support.mozilla.org/en-US/user/t…

• Thunderbird 144 crashes right on setup screen (bug1987786)

  and that crash id points to an MS Exchange bug in Thunderbird 142 initially. https://bugzilla.mozilla.org/show_bug.cgi?id=1987786

• Interner PDF-Viewer - auch extern nutzbar?

  the component used is PDF.JS. See https://de.wikipedia.org/wiki/PDF.js

• New email is created

  So what is Thunderbird's involvement in this process? Synchronization of the sent folder on the server that has the sent mail in it (If the account is IMAP)?

• Deleted Emails

  ''jaimediaz316 [[#question-1542722|said]]'' All gmail emails were downloaded to local computer via Thunderbird. Was that using IMAP or POP? It is expected that all emails downl…

• How many Users on one PC can use Thunderbird with Exchange Server

  Thunderbird stores all of it's user data in the users %appdata% locations on windows , as you would know those are domain user dependent and access is not shared between users. …

• McAfee reports newmsg files being created in AppData\Local\Temp are malicious

  Nothing new about them at all. They are attached to the "allow antivirus products to scan for virus setting". It goes back to about V2 I think. I felt due warning of my …

• Three Months of Emails Disappeared

  right click the folder, select properties and then select repair, that way we will see if this is just a dodgy index. If it is they will reappear as fast as they disappeared.

• Undeletable "ghost" folders in Trash

  I asked a question and you provided lot of information. None of it actually answering the question. What shows in your account settings like in the image below. (that is a …

• My email seems to be corrupted. Can't Can't send to myself, can't receive to myself. Dates on display completely out of order and no current emails to inbox.

  ''Malcolm Sanderson [[#question-1542051|said]]'' Can't send to myself, can't receive to myself. That sounds normal of gmail. Dates on display completely out of order and n…

• Payment

  You might want to use the help links in the donations pages. Here https://www.thunderbird.net/en-US/donate/help/

• On my Framework 13, Thunderbird crashed. (linux)

  Perhaps you could post some crash ids' https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb

• Undeletable "ghost" folders in Trash

  where does the archive setting in account settings point. Sounds like the folder is being recreated for a purpose and given it's name I am guessing archives is the most likely ou…

• McAfee reports newmsg files being created in AppData\Local\Temp are malicious

  My personal opinion is McAfee is the most malicious software you have. without details of exactly what the files contained a wild guess is the best you can hope for. One thing…

• Gmail not being Popped after 10/10/25

  do you have the important folder set up in gmail. I found they did not offer anything they put in it as a pop download.

• My Thunderbird stopped receiving emails

  See https://support.mozilla.org/en-US/kb/cannot-receive-messages

• Thunderbird

  What do your account settings for the account show? What mail provider are you using?

• Sent Mails not showing

  What mail provider are you using to send mail?