Hi John,
I understand your frustration in private tabs deleting on Firefox for iOS.
There is a GitHub issue (different from the other question you linked) that I believe is rela…
Hi Brian,
I understand your frustration in private tabs deleting on Firefox for iOS.
There is a GitHub issue (different from the other question you linked) that I believe is rel…
Hi Nicola,
I understand your frustration in private tabs deleting on Firefox for iOS.
There is a GitHub issue (different from the other question you linked) that I believe is re…
Hi,
I understand your frustration in private tabs deleting on Firefox for iOS.
There is a GitHub issue (different from the other question you linked) that I believe is related t…
Hi Frederic,
I understand your frustration in tabs seemingly randomly disappearing in Firefox for iOS.
Fortunately, this issue has been made on the GitHub repository already: ht…
Hi Senna,
I understand your frustration in private tabs deleting on Firefox for iOS.
There is a GitHub issue (different from the other question you linked) that I believe is rel…
Hi Marco,
I apologise for the confusion earlier.
For now, there's no way to export or import passwords to or from Firefox for iOS. Despite this, I might have a workaround.
Yo…
Hi Marco,
You can use the dedicated "Sync" feature that comes with Mozilla accounts.
Please read [https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer this artic…
Hi Peter,
I understand that you want to change your default search engine on Firefox for iOS.
To do so, simply follow these steps:
# Enter Firefox, then click the menu button…
Hi there,
I'm sorry to hear that you're experiencing issues with Firefox Account syncing.
This may be due to the automatic syncing failing. To manually sync, follow these st…
Hi Juan,
I apologise for the confusion. It appears that you originally posted this in the iOS (mobile) support forum, despite your issue occurring on macOS (desktop). One of ou…
Hey Adam,
I appear to have the same settings enabled on my device, without experiencing the same issue. I am, however, on iOS version 17.4.1, so that may be the problem.
I hav…
Hi Juan,
I'm sorry to hear your frustrations in updating Firefox for iOS.
It does appear that the latest version for Firefox on iOS is v126.1. There is an official Apple Suppo…
Hi Adam,
First and foremost, I apologise for any and all inconvenience caused by this issue.
Unfortunately, I was unable to replicate this issue on X (formerly Twitter) on my …
Hi Juan,
I understand that Firefox not automatically updating upon force restarting the app can be frustrating.
Unfortunately, we cannot control how Firefox updates on Apple mob…
Hi there,
I'm sorry to hear you're having issues with Firefox for iOS. This does seem to be a rather peculiar issue.
Have you tried using the anchor (HTML tag) in a plain sit…
Hi there,
Apologies, although I believe that there has been a misunderstanding here.
I believe the background you are talking to is on Firefox for Windows or macOS, despite this…
Hi there,
This was a recent issue with Firefox for iOS version 124. This should be fixed, as of version 124.1.
Please update Firefox from the App Store, and let me know if tha…
Hi there,
Link previews still work for me. Try updating Firefox to the latest version and ensuring you have a stable internet connection. It may take a while for the link preview…
Hi there,
This was an issue with a previous version of Firefox for iOS.
Please update Firefox, and try again. If this issue persists, please let me know. Thanks!
Hi there,
Unfortunately, some websites don't support Firefox. This is usually due to compatibility issue with Firefox.
However, I'm not sure why these websites don't support Fir…
Hi there,
I'm assuming you meant changing your device's default browser from Google to Firefox for iOS. To do this, follow these steps:
# Head to the Settings app on your iOS de…
Hi there,
I'm sorry to hear that you're experiencing issues with Firefox for iOS version 124. I will help you resolve these issues.
> night mode on iOS app??
This is a known …
Hi there,
You've found a bug in version 124! This bug will hopefully be resolved later this week, when version 124.1 releases. You can track the progress of the bug [https://gith…
Hi David,
I'm sorry to hear that you're having issues with Firefox for iOS.
This is a bug, first discovered in version 124. You may track the progress of the bug [https://gith…
Hi Rick,
It seems like you've discovered a bug with version 124 of Firefox for iOS. This should be patched later this week, with the release of version 124.1.
If this issue pe…
Hi there,
This is a new bug, first discovered in Firefox for iOS version 124. Contributors and staff are looking into this issue, and a fix should be deployed later this week, …
Hi Pete,
Thank you for your report. It appears that you have encountered a recent bug first discovered in version 123 (minor release unknown).
A fix for this should be deploye…
Hi there,
I appreciate your bug report. It appears that you have discovered a bug that has resurfaced from previous versions of Firefox for iOS.
A fix for this should be deplo…
Hi there,
I thank you for this report. It appears that you have discovered a bug that has resurfaced. You can track the progress of the bug [https://github.com/mozilla-mobile/fir…
Hi there,
It appears that you are being impacted by a [https://github.com/mozilla-mobile/firefox-ios/issues/19262 new bug]. Contributors and staff are currently working on it, an…
Hi there,
As Firefox Focus is a privacy-focused browser, there is no option to connect your Firefox account.
As a result, you cannot sync your tabs from Firefox Focus to another…
Hi there,
I apologise that this feature has been annoying you. Thankfully, there is a resolution. Use these steps to disable this feature:
# Tap the menu icon on the bottom righ…
Hi there,
Unfortunately, I wasn't able to replicate your issue. However, I did find [https://github.com/mozilla-mobile/firefox-ios/issues/18033 this bug report] which may be rela…
Hi there,
If your profile data is missing after a Firefox update, you can use the following steps to help resolve your issue:
1. Inside Firefox, type or paste '''about:profile…
Hi Andrew,
I'm sorry to hear that you're having issues with Firefox for iOS. I would first like to ask you some questions in regards to this problem.
1. Is this a fairly new i…
Hi there,
To my knowledge, there is no way to disable the "Customise homepage" button just yet.
There is, however, an existing Mozilla Connect forums post regarding this. You ca…
Hi there,
This issue may have been caused by some permission errors in the Google API.
If you have nothing stored in this Drive just yet, you can try the following steps:
# Hea…
Hi there,
I'm sorry to hear thsy you're experiencing issues with using Firefox on your iPad.
If you can kindly ndoy provide a screenshot of the issue, that's be awesome.
Chee…
Hi there,
Unfortunately, this is the default behaviour of YouTube. As far as I know, there's no way to change this.
If it helps, you can try opening YouTube links in private b…
Hi there,
I'm sorry to hear that you're experiencing issues with Firefox. If you can kindly provide screenshots of error codes, or the errors themselves, that be extremely helpfu…
Hi there,
Unfortunately, there is no official support for older versions of Firefox for iOS, as the App Store requires that you can only obtain the latest version for security re…
Hi there,
There appears to be some misunderstanding. When I meant WindowsLogo+E, I meant to hold down the windows button on your keyboard. However, it seems like you've located …
Hi there,
"Save the setup file to your computer" simply refers to downloading the file, I apologise for the confusion.
In order to delete the previous installation folders, you'…
Hi there,
I'm glad to hear that! Continuing onto step 4 shouldn't take longer then 3 minutes (and that's considering you have a pretty low-end computer). Deleting the installatio…
OK, I've successfully replicated it on a Healthline article. Can you please try the website/s on a new profile? To create one:
#Visit about:profiles in Firefox.
#Click the "Cr…
Hi there,
Considering that Edge and Safari are experiencing the same issue, it may be a driver issue, as stated above. However, if you wish, you can reset Firefox printer setting…
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove your Firefox program files and then reinstall Firefox. This process does not rem…
Hi there,
Unfortunately, there is no current way to search for specific bookmarks on Firefox for iOS.
For future support requests, please keep in mind that most of us here at Mo…
Hi there,
To access your bookmarks for Firefox for iOS, please follow the following steps:
# Head over to the Firefox for iOS app
# Click on the menu [[Image:New Fx Menu]] bu…
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
'''…
Hi there,
I'm sorry to hear that you would like to discontinue your use of our product.
To uninstall Firefox Focus, simply locate the app on the App Library and hold-click on t…
Hi there,
I'm sorry to hear that you would no longer like to use Firefox Focus on your device. To uninstall it, simply locate Focus' position on the app library/home screen and h…
Hi Eshively,
Can you please try the following steps to revert your custom text settings:
# Visit Settings by selecting the menu icon (three horizontal lines) on the top-rig…
Hi there,
Unfortunately, there isn't much we can do for you. We suggest contacting Apple Support or the support of whichever app you've received that notification on. However,…
Hi Angela,
If a particular website isn't working, turning off Enhanced Protection may solve the issue. To turn off Enhabced Protection ONLY on one website, follow the following…
Hi Ken,
If you're exerperiencing issues and are getting errors such as the ones you're getting, turning off Enhanced Protection might solve the issue. To turn off Enhanced Prot…
Hello there,
Firefox for iOS will automatically open a new tab after being closed for an extended period of time. This is party due to your OS temporarily "suspending" Firefox af…
Hi there. Apologies for the late reply. I've been trying to reproduce this but I cannot. Can you try trying in the url directly? Does it show any error messages?
Alright. I'll see if I can reproduce this. In the meantime, can you try [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache clearing your cache] and [https://support.moz…
If Firefox starts up after an update without your bookmarks and other settings, check whether your data is available in a different [[Profiles - Where Firefox stores your bookmark…
Hi there! This is the support forum for iOS and scince you are on Windows 10 Home, you'll have to go over to the [https://support.mozilla.org/en-US/questions/firefox desktop suppo…
Hi there! Can you try going into Settings > Passwords (enter the pin/code/Face ID when prompted here) > Autofill > select "Firefox" and see if your issue is resolved.
Hi there! Have you tried checking your active tabs? Sometimes, when you leave Firefox (for iOS) open for an extended period of time, it'll open a new tab so you can convinienty ty…
''Paul [[#answer-1503253|said]]''
... I tried using it but I cannot change the text colour for for menu bar menus and context menus.
Try going into "advanced" instead of "…
If you have Firefox Colour, go to colour.firefox.com and go to "saved". There may be a preset there of your old view. If not, you can use Firefox Colour to chage your appearance b…
Hey there! As an ametuer web programmer myself, I have confidence in answering your question. There is no current way to stop websites "tracking" your cursor. In fact, they aren't…
''Fab Fox [[#answer-1503216|said]]''
It's still going on for me. Exact same thing as previously reported here. I don't have extensions.
As far as the Mozilla Firefox team is c…
Hey there. This is the Firefox support forum for iOS. For the support forum on MacOS
, Windows 7/8/8.1/10/11 or Linux (any), please click on [https://support.mozilla.org/en-US/q…
Hello. Please try the following steps to change your autofill password:
#Click the "menu" button on the top-right corner (three lines)
#Select "settings" (gear icon)
#Scroll…
Hello! You may need to use your default "Files" app installed on your iPad. To reach your files, complete the following steps.
#Go to your home screen, then swipe upwards to se…
Hello! It appears that you may have removed the Firefox for iOS icon from the home screen. To recover it, please follow the following steps:
#Go to the home screen.
#Swipe le…
Can you please send a screenshot of the error? It might be a protocol error. Try taking a screenshot, save it then come here and select "Browse" under "Add images (optional)". The…
Hello there! It appears Firrfox may be blocking content from the website (although I do find this rather unusual - Microsoft doesn't usually get blocked and their login doesn't ha…
Currently, OneTab files are stored under
[profile]\storage\default\moz-extension......\idb\
However, these files are hard to read.
OneTab used to store data under
[pro…
Hello! The solution you found online applied to iOS only, not MacOS. There is no current way to use TouchID for passwords in Firefox for MacOS just yet. You can you an external pa…
Greetings! I would like to firstly ask if you've changed any preferences recently. These include: dark/light mode, colourways and/or customised Firefox using Firefox Colour.
Hello there! I'm sorry to here that your data has been lost while updating Firefox. Before we try any other solutions, can you please attempt the two solutions below?
'''Soluti…
Bugzilla has determined that this is a Google (Gmail) issue, as they are able to reproduce the bug on Safari (Webkit) and Firefox (Moz) but are unable to reporoduce on Edge, Chrom…
I've reported this on Bugzilla (https://webcompat.com/issues/102408) and am currently awaiting a response for moderation. The most I can do at this point.
I've reported this bug in Bugzilla (https://webcompat.com/issues/102408) (GitHub link: https://github.com/webcompat/web-bugs/issues/102408) and it is currently pending moderation.
This may be the browser blocking the redirection which allows you to go to another inbox, as when I look at the source code, the link given is correct. This may also be caused by …
Greetings! It appears that your system may be running our of memory to supply Firefox. This isn't much to worry about - I have the same issue! The only part/s that will be affecte…
Hello there!
In order for us to further assist you in these tab crashes, we require some crash reports. If you don't know how to collect this data, please follow these steps:
…
