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Mail sent to me as cc: and/or bcc: (but not as To:) is received at ISP mail server, but Thunderbird will not retrieve.

Mail sent to me as cc: and/or bcc: addressee (but not as a To: addressee) is received at my ISP mail account, but Thunderbird will not retrieve them. This has been going … (mear ynfo)

Mail sent to me as cc: and/or bcc: addressee (but not as a To: addressee) is received at my ISP mail account, but Thunderbird will not retrieve them.

This has been going for a long while it seems, but I don't get much mail addressed as cc: or bcc:, so I only recently became aware of it.

My ISP webmail interface uses Roundcube. Cc: and bcc: messages sent to me show up there. I have Thunderbird 156.0 installed on two macOS 27.0 machines and Thunderbird 24.0b2 installed on Android 17 (includes all updates through Android security update of September 5, 2026). Neither of the three will retrieve the cc: or bcc: messages, but all other e-mail functions work as expected.

My ISP says it's a Thunderbird problem, but I ain't so sure. Any ideas?

Oplost 1

fetching mail

Hey, I changed the fetching mail settings multiple times cause I wanted to fetch more mails than previous. But this lead to nothing... It does not lead to the download of… (mear ynfo)

Hey, I changed the fetching mail settings multiple times cause I wanted to fetch more mails than previous. But this lead to nothing... It does not lead to the download of older Mails. Even in the case of local folder size: all Messages and sync messages: from last 6 months no Mails older than some days appear. My Thunderbird-Mobile version is 23.0, the problem was also apparent before the update in version 22.0. My operating system is Android 15

Iepen

SCO1 error message - limit on emails sent reached

I have been receiving the error message quoting the SCO1 policy about reaching my sending limit every day recently. This has happened even when I have only sent 1 or 2 me… (mear ynfo)

I have been receiving the error message quoting the SCO1 policy about reaching my sending limit every day recently. This has happened even when I have only sent 1 or 2 messages and these have only been to a handful of people.

"Sending of the message failed. The message was not sent due to exceeding the allowed number of recipients. The server responded: Policy-SC01 You’ve reached your sending limit. Don’t worry, you can send again soon.."

I have seen a previous strand where this was explained as being something imposed by the email provider not Thunderbird. However I have managed to send emails from the website of my email provider that I haven't been able to send through Thunderbird. This suggests that the previous answer was wrong. I would like to use Thunderbird so please help me sort this out.

Oplost 1

thunderbird deleting my emails from the POP server

My Thunderbird version is 153.2. My email provider is Yahoo.. I use the POP protocol and have set it up so that messages are left on the server for this particular email … (mear ynfo)

My Thunderbird version is 153.2. My email provider is Yahoo.. I use the POP protocol and have set it up so that messages are left on the server for this particular email address because I want to hang on to several important emails. I am not sure if I should be checking "Until I delete them" but it is checked right now. Leave messages on server for X number of days is unchecked. I also have a few other Yahoo mail addresses on Thunderbird also set up using POP but the messages are set up to be deleted on the server so they seem ok so far.

Basically when I delete messages in Thunderbird, it also deletes my messages in my Yahoo webmail inbox and it goes to the trash. When I delete messages directly in my Yahoo webmail, nothing happens. So I then transfer the emails that ended up in trash of my Yahoo webmail to my inbox and they are of course downloaded again to Thunderbird. When I delete these emails in Thunderbird thinking that nothing will happen in my webmail since it is set up to POP and messages left on the server, the messages get deleted again, causing an endless cycle of transferring emails to inbox, downloading them on Thunderbird, deleting the unwanted emails on TB, then seeing all my other emails disappear on my Yahoo webmail inbox.

It started a few days ago. There was a random glitch (not sure if it was on Yahoo's end) that led to the OAuth dialog window popping up every time TB downloads mail from Yahoo. Initially I didn't handle this properly and it led my inbox emails going into my other Yahoo mail accounts. I have finally fixed that glitch and emails appear to be downloading properly to their respective inboxes. But I cannot seem to figure out what is causing my emails to be deleted from the POP server. Should I be unchecking "Until I delete them"?

Oplost 3 1

A recently downloaded e-mail is no longer visible in the inbox although a search for the sender finds the e-mail and says that it is in the inbox.

As background, I recently migrated to Thunderbird and imported a very large number of e-mails. The issue, however, is in regard to a new e-mail that was downloaded yester… (mear ynfo)

As background, I recently migrated to Thunderbird and imported a very large number of e-mails. The issue, however, is in regard to a new e-mail that was downloaded yesterday.

The new e-mail was downloaded in a normal fashion, but when I went to look for the e-mail in the Inbox, it was no longer visible in the (although I had not moved it or deleted it).

Running a search on the sender's name finds the e-mail. It is in a thread of 6 or 7 e-mails. The search shows the e-mail is located in the Inbox, however a sort by sender name in the Inbox does not reveal the e-mail.

In the search result, I starred the e-mail (it is the only starred e-mail in my e-mail database), but a search of all my e-mail folders shows no starred e-mails at all.

I also went through all my folders and moved all e-mails into the "read" status, then found the lost e-mail using the search function and marked it as unread.

The Inbox folder shows that I have one unread e-mail in the folder, however when I filter for unread e-mails, the results are zero.

Iepen 1

I can't find my incoming server to update settings. I'm using thunderbird Version 153.3.0esr

My local telephone company updated their webmail. Now I can't send or receive emails. I called support and they wanted me to change some outgoing , and incoming server … (mear ynfo)

My local telephone company updated their webmail. Now I can't send or receive emails. I called support and they wanted me to change some outgoing , and incoming server settings. I can't find the incoming server, was able to change settings on outgoing server.

Iepen 1

Why is Thunderbird not always getting each SMTP (if STD) server to deliver to random recipients?

Thunderbird 156 wanted to keep getting a response that my business associate's email account did not exist. I had to have the recipient contact me to get Thunderbird to s… (mear ynfo)

Thunderbird 156 wanted to keep getting a response that my business associate's email account did not exist. I had to have the recipient contact me to get Thunderbird to successfully deliver the email I first sent and responded to. Is this not some Java bug to the domain?

Oplost 1

Why won't Thunderbird download incoming emails?

I keep getting the following error when trying to download emails from yahoo.mail: Authentication failure while connecting to server pop.mail.yahoo.com Have hundreds of… (mear ynfo)

I keep getting the following error when trying to download emails from yahoo.mail: Authentication failure while connecting to server pop.mail.yahoo.com Have hundreds of emails sitting in yahoo.mail that I need to load onto my desktop. Any help is appreciated!

Iepen 3 50

Getting error message: An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: EHLO requires valid address.

I have been unable to send emails for two weeks. I continually get error messages such as "An error occurred while sending mail: Outgoing server (SMTP) error. The server … (mear ynfo)

I have been unable to send emails for two weeks. I continually get error messages such as "An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: EHLO requires valid address." Another message says to check the SMTP outgoing server settings. I am using Windows 10, which has worked for several years. My email server is mail.twc.com and Spectrum. I can send emails via my iPhone or via the Spectrum webmail, but not through Thunderbird. I have examined my SMTP settings several times and have tried various combinations of settings. None has worked. Spectrum has no help and refers me to you. Can you help? Thank you, Andrew Gurian

Iepen

Thunderbird won't send emails between 2 AOL accounts

Hi I have just set up AOL accounts for 3 email addresses on Thunderbird. I have set them up as pop accounts and each account can receive emails and send emails ok but the… (mear ynfo)

Hi I have just set up AOL accounts for 3 email addresses on Thunderbird. I have set them up as pop accounts and each account can receive emails and send emails ok but the really strange thing is they won't send from one AOL email address to another AOL email address which is something we quite often do as as family. All have pop.aol.com and port 995 along with smtp.aol.com and port 465. Hopefully someone will know what is going on.

Iepen 1

Can't limit number of emails stored on phone

1. I want Thunderbird to automatically erase all but the most recent 250 on my phone as it downloads new ones from my server. As it does so, I do not want the downloaded … (mear ynfo)

1. I want Thunderbird to automatically erase all but the most recent 250 on my phone as it downloads new ones from my server. As it does so, I do not want the downloaded messages marked as "read" on my server, nor do I want messages erased on my phone to be deleted from my server. (That is all to be taken care of by my desktop email program.)

Phone: Moto g power 5G - 2024; OS: Android 15; Thunderbird v: 23.0 Settings: Fetching mail - Local folder size: 250 messages - Sync server deletions: Off - Mark as read when deleted: Off When I delete a message: Do not delete on server - Erase deleted messages on server: Manually

At present, Thunderbird downloads all the incoming messages and leaves them on, so I quickly find I have 1000+ messages stored on my phone. This eventually slows it's performance notably. I have to manually erase the messages, and then empty the trash, in order to circumvent this problem.

Also, when my desktop downloads the email, many of them are now marked read, even though I haven't read them. I am wondering if Thunderbird for Android isn't marking some or all emails as read on my server as it downloads them to my phone?

Iepen 1

I can't send emails

Greenby Support wants a screenshot of Thunderbird Outgoing Server (SMTP) which I can't find via the App menu or any other means of searching. So I do not know which vers… (mear ynfo)

Greenby Support wants a screenshot of Thunderbird Outgoing Server (SMTP) which I can't find via the App menu or any other means of searching. So I do not know which version we have re your question below and I have chosen one shown at random to allow me to submit my question

Iepen 2

Unable to write the email to the mailbox

I've been using Thunderbird on Windows 10 since last year sometime. Currently I'm on version 151.0.1. I've 4 x mailboxes here and since yesterday, 3 of them show me an un… (mear ynfo)

I've been using Thunderbird on Windows 10 since last year sometime. Currently I'm on version 151.0.1.

I've 4 x mailboxes here and since yesterday, 3 of them show me an unusual message when checking for emails. I tried attaching a screenshot but although the screenshot uploaded, I couldn't find a way to insert it here. But the message says Unable to write the email to the mailbox and asks me to check if I've write privileges (which I have) and to cheek the available disk space.(currently 101GB free).

The message is happening 2 or 3 times each day and lasts for about half an hour, then everything works fine again. Has anyone else seen this??

Iepen 22 40

Second Exchange account has no emails

I have two Exchange accounts with the same domain. When I added the second one it appeared in the account settings with all the correct information. However the account o… (mear ynfo)

I have two Exchange accounts with the same domain. When I added the second one it appeared in the account settings with all the correct information. However the account only has an 'Archive' folder and none of the other emails show in Thunderbird. Any ideas?

Iepen

Unable to download emails from gmail.

I choose to use POP not IMAP. Yesterday morning, messages downloaded as normal, no problem. Yesterday afternoon, they did not download and I received this message "Unab… (mear ynfo)

I choose to use POP not IMAP. Yesterday morning, messages downloaded as normal, no problem. Yesterday afternoon, they did not download and I received this message "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." I had done nothing at all to my system in the meanwhile, as far as I am aware. I have tried deleting a lot of old emails from my inbox, and emptying the 'Deleted' folder. Any suggestions very welcome.

Oplost 4 1

Error messages. t-bird Linux Mint ".p" and "UID Fetch"

I have the latest T-bird installed on a latest version linux Mint laptop and occasionally get puzzling errors on Yahoo mail. Mostly it all works, but Yahoo email errors a… (mear ynfo)

I have the latest T-bird installed on a latest version linux Mint laptop and occasionally get puzzling errors on Yahoo mail.

Mostly it all works, but Yahoo email errors are often enough to be bothersome and I can't find any information on the rather obsure errors. Been this way through many t-bird and Linux releases.

My other email accounts don't seem to have a problem (gmail, outlook) on any t-bird instances. Just Yahoo mail on Linux Mint t-bird. Here are the errors:

"Please try later" and apparent timeouts on Yahoo mail (on t-bird, of course). This is obvious, but it doesn't happen on my Win 11 and Android T-bird programs.

Operation on yahoo "inbox" did not succeed. Yahoo mail server responded "p." (Yes, just "p.")

Operation on yahoo "inbox" did not succeed. Yahoo mail server responded "UID FETCH completed"

These errors don't seem to happen on Android t-bird or Win 11 t-bird on the same accounts, but I'm not on those for very long.

Any guidance would be appreciated.

Iepen

I can't receive or send Charter emails in thunderbird.

“My Spectrum email address is [redacted]@charter.net. Spectrum webmail can send and Thunderbird can't receive or send. The outgoing server is mobile.charter.net and the c… (mear ynfo)

“My Spectrum email address is [redacted]@charter.net. Spectrum webmail can send and Thunderbird can't receive or send. The outgoing server is mobile.charter.net and the connection times out. I tested the connection from my computer and ports 587 and 465 both respond successfully. Thunderbird is set to No Proxy. when i tried to send today, it gave me this message, "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mobile.charter.net timed out. Try again." i contacted spectrum about this and now when i try to send, it says nothing and the message never arrives.

Iepen 9 2