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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Do you ask people to take part in a survey?

  • 2 antwurd
  • 2 hawwe dit probleem
  • 90 werjeftes
  • Lêste antwurd fan Zebedee.01

Zebedee.01
Zebedee.01

This morning when I went to the Firefox Help Screen I got a message box near the top of the page asking if I wanted to do a survey. I clicked on the words saying that I would do the survey and filled in my email address in the box provided.

It's now night-time and as no one has been in touch I am worried that this was a scam and that I might have picked up some sort of infection as a result.

I have done a full scan with Microsoft Security Essentials and nothing was found but I'm still worried and would welcome a reply to my question as to whether this was a genuine Mozilla survey or a scam.

Many thanks.

This morning when I went to the Firefox Help Screen I got a message box near the top of the page asking if I wanted to do a survey. I clicked on the words saying that I would do the survey and filled in my email address in the box provided. It's now night-time and as no one has been in touch I am worried that this was a scam and that I might have picked up some sort of infection as a result. I have done a full scan with Microsoft Security Essentials and nothing was found but I'm still worried and would welcome a reply to my question as to whether this was a genuine Mozilla survey or a scam. Many thanks.

Keazen oplossing

Hi,

There's no need to worry. The forum is set up like that. This is a genuine Mozilla survey. 

  It's now night-time and as no one has been in touch I am worried that this was a scam and that I might have picked up some sort of infection as a result.

You haven't picked up anything malicious and I don't think anyone is supposed to contact you. The results (afaik) get sent back to the developers or some team at Mozilla.

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  • Moderator

Keazen oplossing

Hi,

There's no need to worry. The forum is set up like that. This is a genuine Mozilla survey. 

  It's now night-time and as no one has been in touch I am worried that this was a scam and that I might have picked up some sort of infection as a result.

You haven't picked up anything malicious and I don't think anyone is supposed to contact you. The results (afaik) get sent back to the developers or some team at Mozilla.

Zebedee.01
Zebedee.01 Fraacheigener

Many thanks. Delighted to have the problem solved.