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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.
Oplost Argivearre

I have a thick grey bar that has suddenly appeared at the top of my viewing screen below the navigation bar. it has a symbol that looks like the add-on tool

Firefox
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jim92618
jim92618

The symbol in the middle of the bar is a box with an arrow in it and two small round cylinders on top.

If I right click on the bar and inspect element it returns object#SCB_Bar Then if I copy inner HTML element it gives me this info. 

 <param value="false" name="menu">
<param value="always" name="allowScriptAccess">
<param value="transparent" name="wmode">
<param value="url=https%3A%2F%2Fsupport.mozilla.org%2Fen-US%2Fquestions%2Fnew%2Fdesktop%2Fd6%2Fform%3Fsearch%3DI%2Bhave%2Ba%2Bthick%2Bgrey%2Bbar%2Bthat%2Bhas%2Bsuddenly%2Bappeared%2Bat%2Bthe%2Btop%2Bof%2Bmy%2Bviewing%2Bscreen%2Bbelow%2Bthe%2Bnavigation%2Bbar.%2B%2Bit%2Bhas%2Ba%2Bsymbol%2Bthat%2Blooks%2Blike%2Bthe%2Badd-on%2Btool%26step%3Daaq-question&amp;ua=Mozilla%2F5.0%20(Windows%20NT%206.1%3B%20WOW64%3B%20rv%3A15.0)%20Gecko%2F20100101%20Firefox%2F15.0.1&amp;ip=63.149.229.226&amp;guid=193f3437-a657-4e4b-921d-2e9cb155b066&amp;title=Ask%20a%20Question%20%7C%20Mozilla%20Support" name="flashvars">
The symbol in the middle of the bar is a box with an arrow in it and two small round cylinders on top. If I right click on the bar and inspect element it returns object#SCB_Bar Then if I copy inner HTML element it gives me this info. <br /> <pre><nowiki> <param value="false" name="menu"> <param value="always" name="allowScriptAccess"> <param value="transparent" name="wmode"> <param value="url=https%3A%2F%2Fsupport.mozilla.org%2Fen-US%2Fquestions%2Fnew%2Fdesktop%2Fd6%2Fform%3Fsearch%3DI%2Bhave%2Ba%2Bthick%2Bgrey%2Bbar%2Bthat%2Bhas%2Bsuddenly%2Bappeared%2Bat%2Bthe%2Btop%2Bof%2Bmy%2Bviewing%2Bscreen%2Bbelow%2Bthe%2Bnavigation%2Bbar.%2B%2Bit%2Bhas%2Ba%2Bsymbol%2Bthat%2Blooks%2Blike%2Bthe%2Badd-on%2Btool%26step%3Daaq-question&amp;ua=Mozilla%2F5.0%20(Windows%20NT%206.1%3B%20WOW64%3B%20rv%3A15.0)%20Gecko%2F20100101%20Firefox%2F15.0.1&amp;ip=63.149.229.226&amp;guid=193f3437-a657-4e4b-921d-2e9cb155b066&amp;title=Ask%20a%20Question%20%7C%20Mozilla%20Support" name="flashvars"> </nowiki></pre>

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Alle antwurden (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

Something that appears on all pages could be a feature of an add-on. You could review your extensions and disable ALL nonessential ones here:

orange Firefox button or classic Tools menu > Add-ons > Extensions category

Take nothing for granted because rogue add-ons may use the names of other publishers and products, including Mozilla and Firefox.

cor-el
cor-el
  • Moderator

Keazen oplossing

See also:

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

jim92618
jim92618 Fraacheigener

After rebooting, it has disappeared. I had previously rebooted and it did not help. Solved for the time being. Thank you.

yesmath
yesmath

This grey bar means you cave something that collects info on your websurfing; it is called Entrusted by conduit.com. You may've gotten it from using couponbuddy or weatherchannel.

Delete it from your add on extensions or plug ins in each of your installed browsers (eg Firefox, Chrome, etc)

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