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new thunderbird install hasn't created a profile

msturdy77

I bought a new pc with windows 11 and everything is fine except that I installed thunderbird via microsoft store and when I gave it my email address, I could see my emails but it hasn't created a profile. Therefore when a try to view the profile it says user.../appdata/roaming/thunderbird/profiles... doesn't exist. I am logged on as an administrator. Should I uninstall then install from the mozilla website directly?

I bought a new pc with windows 11 and everything is fine except that I installed thunderbird via microsoft store and when I gave it my email address, I could see my emails but it hasn't created a profile. Therefore when a try to view the profile it says user.../appdata/roaming/thunderbird/profiles... doesn't exist. I am logged on as an administrator. Should I uninstall then install from the mozilla website directly?

Alle antwurden (1)

Keazen oplossing

Please uninstall the microsoft version as it uses different profile locations and some features no longer work.

In fraach stelle

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.