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Lately an online tool of a client I am using for years doesn't show scroll bars anymore

Firefox Webkompatibiliteit
jbr beäntwurde
FoxyLady
FoxyLady

Has anyone reported this before? I am working as a contractor for a BigTech company. I am using an online platform/tool of theirs for several years now but after a recent update the work area doesn't show scroll bars anymore. That means I cannot scroll the editor window and can't go beyond the first page. This makes working (and earning money) almost impossible. As even for the tiniest edit I have to download huge tasks which is extremely time-consuming. An inquiry with my manager there indicated that other contractors on firefox experience the same issue. so they consider it a firefox compatibility issue of some kind. They gave me the advice to use Chrome, Edge or Safri instead. Well, I use firefox because I do not want to use Chrome/Edge... Don't know about Safari but my PC is on Windows... Any idea what can cause it and how to resolve the issue?

Has anyone reported this before? I am working as a contractor for a BigTech company. I am using an online platform/tool of theirs for several years now but after a recent update the work area doesn't show scroll bars anymore. That means I cannot scroll the editor window and can't go beyond the first page. This makes working (and earning money) almost impossible. As even for the tiniest edit I have to download huge tasks which is extremely time-consuming. An inquiry with my manager there indicated that other contractors on firefox experience the same issue. so they consider it a firefox compatibility issue of some kind. They gave me the advice to use Chrome, Edge or Safri instead. Well, I use firefox because I do not want to use Chrome/Edge... Don't know about Safari but my PC is on Windows... Any idea what can cause it and how to resolve the issue?

Alle antwurden (6)

amoun
amoun
  • Top 10-meiwurker

That means I cannot scroll the editor window and can't go beyond the first page.

I can scroll using the arrow keys also if I highlight some text I can scroll in my case via a track pad but I'm sure a mouse will do.

Sometimes Windows, as is my case is set not to show the tool bars, unless I move the mouse, which under Win 11 is a setting

https://www.elevenforum.com/t/turn-on-or-off-always-show-scrollbars-in-windows-11.4896/

jbr
jbr
  • Top 10-meiwurker

Actually, it might be related to a change in v153 — see https://support.mozilla.org/en-US/questions/1597069#answer-1837343 (preference to disable now, and bugs linked with plans to revert the rollout and only opt-in individual broken sites that need it)

jbr
jbr
  • Top 10-meiwurker

The scrollbar changes have been scoped to just an allowlist of sites in v154 — does that webapp work better now if you update?

EDIT: It's actually in v155 so that will ship in a few weeks.

Bewurke troch jbr op

FoxyLady
FoxyLady Fraacheigener

@jbr no changes after updating to v154

FoxyLady
FoxyLady Fraacheigener

@amoun If you read my question thoroughly you will notice that it is not referring to issues in Windows.

jbr
jbr
  • Top 10-meiwurker

Yeah it will only release next week in v155 — sorry, I already saw it in Beta and thought it went out earlier. If you would be willing to try the separate Firefox Beta beta.mozilla.org ahead of time, to check the site works as expected again in it? Thanks!

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