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threat detected when getting messages from sky email

david beäntwurde
tw13

When I use thunderbird to download messages from my sky email, I get a threat notice and " The file containing the threat was at c:\users\appdata\local\temp\newmsg" - I use mcafee. I do not get this threat notice when getting messages from my bt emails or my zen emails via thunderbird. I do not get this threat message when logging in directly to sky emails on the internet. I have deleted my sky email account in thunderbird and reinstalled the account but I still get the threat notice. Can you help .

When I use thunderbird to download messages from my sky email, I get a threat notice and " The file containing the threat was at c:\users\appdata\local\temp\newmsg" - I use mcafee. I do not get this threat notice when getting messages from my bt emails or my zen emails via thunderbird. I do not get this threat message when logging in directly to sky emails on the internet. I have deleted my sky email account in thunderbird and reinstalled the account but I still get the threat notice. Can you help .

Alle antwurden (3)

Have you deleted the local\temp\newmsg entry? Until you do that, the warning will continue.

I cannot find the file - I think Thunderbird must delete it or quarantine it.

If you are still getting the warning, then the file is still there. I suggest deleting the temp folder itself.

In fraach stelle

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.